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Mark Christopher Auto Center
Ontario, CA
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,094 reviews
March 16, 2022
Didn’t evaluate my vehicle on the first apportionment so we had to return a second time. Very difficult to community with service department, they don’t answer calls or return vms. I’m not confident in the we had to return a second time. Very difficult to community with service department, they don’t answer calls or return vms. I’m not confident in the diagnosis so I’m taking me vehicle to another dealership. More
by casinowook
Verified Customer
March 16, 2022
Customer service need improvement, understanding that no one is a morning person they kind of make you feel like your an inconvenience. one is a morning person they kind of make you feel like your an inconvenience. More
by Jont
March 16, 2022
I never been to a GMC service center that charge $170. 00 just to look at a vehicle and don’t subtract it from the total bill! 00 just to look at a vehicle and don’t subtract it from the total bill! More
by richmarv040
March 16, 2022
Well the people is nice and efficient they give a good service and sometime is fast service and sometime is fast More
by rosauraaviles15
March 16, 2022
Simply put the go to dealership . . extremely polite , friendly , knowledgeable and more . Was treated like I was the only customer there all the way through the process . . extremely polite , friendly , knowledgeable and more . Was treated like I was the only customer there all the way through the process . More
by BREADMAN219
Employees Worked With
Other Employees :
Caesar, Mike Cagey, Gerald Waters, Matt Torres
March 16, 2022
Great customer service, fast and friendly. Great experience and only waited 45 minutes for my oil change. Great experience and only waited 45 minutes for my oil change. More
by JROEL76
Employees Worked With
March 16, 2022
Was treated great, waiting time in waiting room about what they told me, very clean offered coffee. I have difficulty walking so after visit with cashier they brought my car to me. what they told me, very clean offered coffee. I have difficulty walking so after visit with cashier they brought my car to me. More
by SJR2752ARTIST
March 15, 2022
The Customer Service was Outstanding! Julie Escobar was very nice and helped me with many questions I had about my service on my 2017 Cadillac XT5. She told me when it would be ready and Julie Escobar was very nice and helped me with many questions I had about my service on my 2017 Cadillac XT5. She told me when it would be ready and kept her promise. The cost was very great too! I highly recommend this Dealership to all my family and friends! I have had nothing but great experiences at this dealership. Please keep up the great work and prices. I look forward to many years coming and buying at this dealership. Please let Julie know that she provides Outstanding Customer Service! More
by S300SHARK
Employees Worked With
Julie Escobar
March 14, 2022
I've been buying vehicles from this dealership from the last 10 years and Alex Sarabia and the financing team have always been wonderful to me last 10 years and Alex Sarabia and the financing team have always been wonderful to me More
by aaron72
