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Mark Christopher Auto Center

Ontario, CA

4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

August 08, 2020

I receive coupons that are irrelevant to the vehicle I purchased at the dealership. Oil change coupon not valid for my truck. What is the point of that? I went for service and mentioned my sun roof was n More

by Gloria
Recommend Dealer
No
Employees Worked With
Unknown
Aug 10, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your thoughts and feedback with us, Gloria. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 08, 2020

Well it started off rocky with having to wait for over 15 minutes for a service member to acknowledge i was even there. I continued to watch other costumers get attended too as they show up after me until th More

by Emcfantacy28
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 10, 2020 -

Mark Christopher Auto Center responded

Eric, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 08, 2020

Amazing customer service amazing staff they tried their best to get us the best deals they had, really good experience will be back to get more cars More

by Yacoub fakhouri
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 08, 2020

Good customer service, treated me and others like family. Even catering to my thirst. I really like the upgrades on the Paperless signing of documents. Thank you very much for a great experience. More

by MIK85JAMES
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Aug 10, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 08, 2020

One of the best in town, I've been a customer for years, I've had three Chevrolet trucks and always trusted mark Christopher to do my services I've never had a problem that couldn't find or fix, and yes I w More

by 930proctor
Recommend Dealer
Yes
Employees Worked With
Ray Peterson
Aug 10, 2020 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 07, 2020

Good quick service again this time. It was very and I thought I’d be waiting longer but it didn’t take long. I received a text as soon as my truck was ready. More

by Hawleykn
Recommend Dealer
Yes
Employees Worked With
Not sure the girls name but she’s normally at the first desk in the service Dept. She always does the best job!
Aug 07, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 07, 2020

Had recall work done on my Tahoe. Unknown what was done, it was never described to me. But work was completed in a timely manner More

by morehead313
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Aug 07, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 07, 2020

Awful Customer Service. Horrible experience. Taking my vehicle to another dealership for maintenance. Three strike, you are out. It was bad now it is worst. More

by jrortiz469
Recommend Dealer
No
Employees Worked With
Cashiers, Service Department.
Aug 07, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 07, 2020

Great service. Can feel the difference in the way the truck drives. Feels better. Reasonable price. Everything for the truck maintenance was done in one day. More

by lujanfamily08
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 10, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 07, 2020

Came in with a key fob problem around 2pm. Dario checked and they had a new fob in stock . He got me in right away and out by 4pm. Usually Chevy dealers require an appt or you need to be there in the AM. More

by jjones999
Recommend Dealer
Yes
Employees Worked With
Dario
Aug 10, 2020 -

Mark Christopher Auto Center responded

Hi, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Dario is a great asset and we're thankful to have him on our team. We appreciate your business! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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