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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
8,876 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,876 reviews

March 25, 2024

Thank you so much to these three professionals salesmen! They were very helpful! Thank you so much to Johnny Mendoza, Joe and JT, customer service can’t get any better than these three! More

by AriChristine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone, Ari. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
March 24, 2024

Worked with this dealership through the Costco auto purchasing program. 👍👍. Ask for Mario he’s nice and gave me the pricing information over the phone before I drove an hour and fifteen minutes to th More

by Bridget
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Mark Christopher Auto Center responded

Bridget, thank you for the wonderful review and for traveling to Mark Christopher Auto Center from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
March 24, 2024

Always friendly and courteous Only complaint is had to go back in waited over 10 min for my truck to come out More

by RP1932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Mark Christopher Auto Center responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
March 23, 2024

They have an excellent customer service. they answered all my questions and concerns, I am really happy and satisfied with my purchase. More

by lugamaza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sarabia
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Mar 26, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
March 23, 2024

Awesome service from Armando. Great price, great car. Delivered to my door right on schedule. More

by simonaitken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Mark Christopher Auto Center responded

Simon, I always like to read customer feedback. Customer service is a huge priority for us, so it is great to know that Armando treated you with the respect you deserve. Congratulations on your car! If there is anything else that I can do for you, please don’t hesitate to reach out. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
March 23, 2024

Next day appointment, front end alignment accomplished on time, no add ons or up sells...the way it should be. More

by JIMARGENTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Mar 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating of our service department, Jim. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
March 23, 2024

I had a great experience, very satisfied with the service. Christopher Cuevas was our salesman and he was amazing. He helped us with everything. He got us to the price range and the car that we wante More

by STEPHANIEFRANKLIN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Cuevas
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Mar 26, 2024 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Stephanie. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
March 23, 2024

Great job of getting Me in & out Loved the experience would recommend them to other people More

by dsmiller37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garrido
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Mar 26, 2024 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendations! It was a pleasure to assist you and please let me know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
March 23, 2024

Great customer service. Quick and easy transaction. Great selection in vehicles on the car lot. More

by eric.omahony12
Recommend Dealer
Yes
Employees Worked With
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Mark Christopher Auto Center responded

Eric, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
March 23, 2024

Kind service advisors and got the service I wanted for my car. Wait time was a little long, but I get it so it wasn't a big deal for me. More

by K.KELLER1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Mar 26, 2024 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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