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Mark Christopher Auto Center

Ontario, CA

4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

December 21, 2019

Welcome to the Chevy family! Competed with other dealership for the same price on a unbelievable better value with a walk out the door on trust, safety and reliability on a vehicl More

by Victoria settles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Avila, Greg Hernandez manager UC
Dec 22, 2019 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 21, 2019

Tire rotation Service people didn’t inflate my deflated tires, even though I have a tire rotation service. Now I don’t even know if they really perform my tire rota More

by M_JOCSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Jan 16, 2020 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christipher Auto Center . We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 21, 2019

Oil Change This was my first time with service dept and they were great! I liked the fast service. Keep up the good work. Everyone is super nice as well. More

by TNR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Silva
Dec 22, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 21, 2019

Honest service I come here because I trust this dealership i’ve been to a lot of places where they give me false information on repairs that I don’t need I had a More

by jorgesoria70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thanks for this awesome review, Jorge! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 21, 2019

Used car purchase Could have purchased the vehicle weeks ago if you would have been more flexible with your pricing then instead of the back and forth. Not cool. More

by KLINECLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Noble
Dec 22, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 20, 2019

It was a pleasant experience with a very professional staff. Their service department is probably the biggest reason I stay with Mark Christopher. They are professional, thorough, and very easy to work with. I h More

by JBSU88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Khoury
Dec 22, 2019 -

Mark Christopher Auto Center responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 20, 2019

Recall It was great ray Peter's was very nice and got my truck done very fast he explained everything that was done and made sure it was washed I was very ha More

by HPETE5880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray peters
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 20, 2019

Easy to make an appt Lic plate was turned upside down during service and no good explanation why. On service prior to this one the nut was so tight on the oil pan we could More

by Dgoodman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 16, 2020 -

Mark Christopher Auto Center responded

Thank you for providing us this feedback. At Mark Christipher Auto Center , we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. I would like to speak with you about this issue so we can work together to make things right, so please contact me directly at your convenience. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 20, 2019

Amazing Service Dept Went to Mark Christopher Cadillac for Service, Dario was the most person to address me, He's Customer Service is Top Notch and I would recommend anyon More

by FLEETSERVICEME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez, Matt Torres
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 20, 2019

Amazing service! I had a recall on my car contacted Mark Christopher they immediately got my car and got the recall item fixed and also fixed another small part that w More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigo
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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