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Mark Christopher Auto Center

Ontario, CA

4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

December 20, 2019

Tire sensor reset Done fast and free! Every thing I asked to do was completed, and other service (under warranty) suggested. Made appointment for next week. Very satisf More

by kevin.webb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebu
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 20, 2019

Good experiance in ordering my 2020 gmc canyon truck all stepts of the process was handled very professionally by the salesman johnnie. finance dept was vey experanced. when i picked up my truck every de More

by calvingoodich
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 20, 2019

Thank you Avo Took our vehicle in for an oil change and tire rotation. Was there for about an hour. I called the day prior and was advised to bring it in the mornin More

by CHASSALCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 20, 2019

Staff was very friendly and professional The staff was very helpful, answered all my questions and made me feel very comfortable with my purchase. Not only were they very friendly but very pr More

by JWOODS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Torres, Frank Villalobos
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 20, 2019

Very friendly and professional Jackie did a great job, she was very helpful and knowledgeable about my issues. The service manager Jeff was also very helpful when it came to my issu More

by richbeesmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, Rodney Reid
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 19, 2019

Friendly, not pressured. Tony C and Vince C did a great job providing us with expert knowledge. They were very helpful with our two truck transaction. Will will be doing more More

by aburgos78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 19, 2019

Great service Had a oil change and free car wash without over charging me. Also had a recall on the car they fix it immediately. I will be going there again for my More

by tsnyc47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 19, 2019

New truck Tony did a great job on getting the deal done never gave up and even came in on his day off to finish the job More

by Cruz_1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 19, 2019

Oil change issue On Tuesday, when I went to go get an oil change I was informed that my truck would be done and ready to go in 2 hours. I had no other choice but to wa More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick
Jan 16, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your thoughts and feedback with us, Jorge. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 19, 2019

Fast and friendly Just one problem nobody answers phones there tried to call service department and the operator they never answered the phone. You have to go on lin More

by VASQUEZJR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik silva
Dec 22, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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