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Mark Christopher Auto Center
Ontario, CA
11,187 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 11,187 reviews
May 12, 2020
It was a very clean place and workers where very helpful always asked if we wanted water I would go back fore sure customer service was awesome always asked if we wanted water I would go back fore sure customer service was awesome More
by ABRAHAM.FLORES49
Verified Customer
May 11, 2020
I have purchased several vehicles from MarkChristoper and every time they treat me great. I would like to give a shout out to Sales Manager Gregg Hess. Awesome!! every time they treat me great. I would like to give a shout out to Sales Manager Gregg Hess. Awesome!! More
by JLUBATTI13
May 11, 2020
After seeing Sunday adds, my wife and I wanted look over one of the vehicles listed. Well, after talking with Jason we brought it. He was very persuasive, a pleasure to work with and knowledgeable. one of the vehicles listed. Well, after talking with Jason we brought it. He was very persuasive, a pleasure to work with and knowledgeable. More
by CANNERYROW99
May 11, 2020
Colleen was very attentive to our requests looking for the car we wanted! She was very helpful and knowledgeable to find us our vehicle. Very professional and pleasure to work with. The finance team was the car we wanted! She was very helpful and knowledgeable to find us our vehicle. Very professional and pleasure to work with. The finance team was great! More
by JPEQUAL3
Employees Worked With
Emeterio Nunez, Colleen SanFillippo, Vincenzo Catalano
May 10, 2020
Really enjoyed our experience at this dealership. We were greeted upon arrival. Escorted through facility. Offered water and coffee. Salesperson was very knowledgeable and friendly.😊 greeted upon arrival. Escorted through facility. Offered water and coffee. Salesperson was very knowledgeable and friendly.😊 More
by Marilynnofshear
May 10, 2020
The Service Team at Mark Christopher Buick are Great, Nobu has been my go to Service Advisor since we got our 2017 Buick Encore 2 years ago. Back in the day, Cadillac had a slogan "Standard of Excellenc Nobu has been my go to Service Advisor since we got our 2017 Buick Encore 2 years ago. Back in the day, Cadillac had a slogan "Standard of Excellence" which Mark Christopher has applied throughout all the GM lines they sell and service... Thanks for having a staff that carries that out in the Service Dept... I kind of have a history with Mark Christopher Chevrolet, back in the late 70's just out of High School a couple of years, I was working at F & H Tire on Holt Blvd back then... Mark Chris Chevy was still on Holt Blvd still, Chuck Leggio brought 2 brand new El Camino's for a tire and wheel swap, the cars were for Mark and Chris' 16th Birthday... More
by got67goat
Employees Worked With
Nobu
May 10, 2020
Very friendly and helpful staff. They helped us feel comfortable during the long process. I will most likely buy my next car here and hopefully with the same salesman. comfortable during the long process. I will most likely buy my next car here and hopefully with the same salesman. More
by DANNYCRUZ182
Employees Worked With
Frank Villalobos
May 09, 2020
My vehicle wasn’t taken care of like a should’ve been. I had a steering angle sensor code Which disabled most of the safety features on the truck which included stabilitrak, Brake assist, cruise control. I had a steering angle sensor code Which disabled most of the safety features on the truck which included stabilitrak, Brake assist, cruise control. I was told by the service writer that GM corporate response was “since the truck was modified with a suspension lift and bigger tires than stock there was nothing that could be done” and I would have to literally return the truck back to stock! Unbelievable! Either way under warranty or not I would’ve paid for the repair if needed. The funny thing is my truck was lifted and modified at the same shop that modifies some of the New trucks that are sold at that particular dealership so I wonder what they do if those particular trucks have the same malfunctions?? Do they just send them away also with some of safety features not working like they did with me?? I don’t think so. Immediately after I took my truck to a another local Chevrolet dealership and within 45 minutes the issue, UNDER WARRANTY, was resolved with all systems working properly. To sum it up I just feel like this dealership didn’t go the extra mile to take care of what was needed and basically just didn’t want to deal with my situation and worst of all I wasted 2-1/2 hours of my time. More
by Michael
Employees Worked With
Not listed
May 09, 2020
The service dept has done a super outstanding job of maintaining my 2007 Yukon XL. One day soon I will buy a new one. It’s been the best vehicle I have ever owned now with more than 250,000 miles all se maintaining my 2007 Yukon XL. One day soon I will buy a new one. It’s been the best vehicle I have ever owned now with more than 250,000 miles all service done at Mark Cristopher. Thank you guys! More
by JFISGUS
Employees Worked With
Matt Torres
May 09, 2020
Fantastic people to work with! Everyone was unbelievably helpful throughout the entire vehicle buying process. I will recommend them to everyone looking for great, honest, friendly dealership. helpful throughout the entire vehicle buying process. I will recommend them to everyone looking for great, honest, friendly dealership. More
by BLITZKRIEG2525
