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Mark Mazda Scottsdale - Service Center

Scottsdale, AZ

3.9
80 Reviews

80 Reviews of Mark Mazda Scottsdale - Service Center

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April 30, 2020

Robert A in service has my business! Fast and friendly! dropped my car off.. hopped in a loaner.. ran my errands and got the text that my car was done.. headed back to the dealership.. and my car was waiti More

by steph
Recommend Dealer
Yes
Employees Worked With
Robert Alaniz
May 05, 2020 -

Mark Mazda responded

Steph, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Robert does for Mark Mazda Scottsdale and our customers. Hope to see you again soon! The Mark Mazda team

April 26, 2020

Robert was on top of everything and made sure I was taken care of while I was getting an oil change free of cost due to being a healthcare worker. Even though I wasn’t charged, they made sure to give me exce More

by Lindsay
Recommend Dealer
Yes
Employees Worked With
Robert Lemon III
Apr 28, 2020 -

Mark Mazda responded

Thank you for sharing your experience with us, Lindsay. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Mark Mazda team

November 19, 2019

Best Service Advisor If you want fast, friendly service then head to Mark Mitsu in Scottsdale... Craig McClanahan from the service team was polite, knowledgeable and profe More

by Stacey Gess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig McClanahan
Nov 19, 2019 -

Mark Mazda responded

Thank you for the kind feedback, Stacey! We are pleased to hear you enjoyed your experience with us. Please reach out if there is anything else we can do for you! Michelle Freese Michelle.freese@markkia.com CRM

October 19, 2019

Exceptional customer service Craig from the service department was awesome! Very helpful when it came to my SUV service needs. I’ve never had a bad experience with the service More

by Aloreto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig McClanahan
Oct 21, 2019 -

Mark Mazda responded

Hi Aloreto, thank you for taking the time to review Mark Mitsubishi! We appreciate your time and business. Michelle Freese Michelle.freese@markkia.com CRM

October 18, 2019

Transmission service was done. Service advisor was able work out a good deal. Service was done promptly. Great customer service. I am happy with the service. More

by Mitsubishi Outlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
Oct 21, 2019 -

Mark Mazda responded

That is great to hear! Thank you for taking the time to review Mark Mitsubishi. Please feel free to reach out if you need anything else. Michelle Freese Michelle.freese@markkia.com CRM

October 12, 2019

Replacement part After the piece was at the shop I was able to have a quick appointment to have it taken care of. My car was in and out of the shop fast and I loved h More

by murf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lemon III, Craig McClanahan
Oct 21, 2019 -

Mark Mazda responded

Hi Murf, thank you for reviewing Mark Mitsubishi! We appreciate your time and business. Michelle Freese Michelle.freese@markkia.com CRM

October 05, 2019

Service team has always been so great to me , big part of the reason I keep coming back . I don’t take my car anywhere else. More

by Lakerscs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service tram
Oct 14, 2019 -

Mark Mazda responded

Thank you for taking the time to review Mark Mitsubishi, Lakerscs! We appreciate your time and business. Michelle Freese Michelle.freese@markkia.com CRM

September 28, 2019

Recent service Well explained and done in a timely manner. Were there twice and got the things we needed done. Also got touch-up paint on order quickly. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lemon III
Oct 14, 2019 -

Mark Mazda responded

Hi John, thank you for the positive feedback! Please feel free to reach out if we can do anything further for you. Michelle Freese Michelle.freese@markkia.com CRM

August 23, 2019

Service As always, the Service team did a great job. Craig was my advisor and was very professional. Ryan was nice enough to shuttle me to and from work. More

by Guy
Recommend Dealer
Yes
Employees Worked With
Ryan, Craig McClanahan
Aug 28, 2019 -

Mark Mazda responded

Thank you for the kind feedback, Guy! We appreciate your time and business with Mark Mitsubishi. Michelle Freese Michelle.freese@markkia.com CRM

August 20, 2019

Never buying another carnot going back for service I drove 250 miles r.t. for a free oil change. Everything was fine until I noticed display on my dash was still in technical data. Told the service dep More

by Sedona
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Never really got his name
Aug 22, 2019 -

Mark Mazda responded

Thank you for the feedback on your visit. I apologize we did not switch back your original setting. We would love to gain more information about your sales experience when you have time. Mark Mitsubishi appreciates your time and business. Please feel free to reach out if we can do anything further for you. Michelle Freese Michelle.freese@markkia.com CRM

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