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Mark Miller Subaru South Towne

Sandy, UT

4.7
1,012 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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10920 South State Street

Sandy, UT

84070

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Showing 1,012 reviews

August 15, 2023

Concierge, Ian, picked up my car right on time. He was friendly and efficient. I was contacted by text with updates and information about the service. I liked that! The service manger let me kn More

by Dale Palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian, Zach
July 08, 2023

Was great work on the car and Tech informed me of any issues and fixed the problem. More

by gbdsilverfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can not remember his name
July 21, 2022

Todd was so helpful as he talked us through our options in the new world buying process. More

by kcalton4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2022

I bought my first Subaru Forester here back in 2016, and they made the buying experience stress free and enjoyable. I’m in the market for another Subaru and I definitely plan on going to Mark Miller Subaru More

by dancingmonkee18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2022

My car has been there for the same issue 3 times after they supposedly fixed it also their tech on the last repair did not torque my lug nuts which means my wheel could have came off during driving. This More

by mvasquezjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Paul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

Rhett Allen at Mark Miller Subaru South Town went above and beyond in helping us replace our vehicle in this crazy market. He really went the distance, trying to chase down whats available, and kindly gui More

by ArikaShmerika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett Allen
May 22, 2021

Loved the dealership, everyone was friendly and everyone that we worked with wanted to help me out. I was worried that we would go and the salesperson would be pushy and annoying but Jeff my salesperson was More

by Morgan16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Baldwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
December 03, 2020

If I could do a zero I would. I went in for a simple refinance on my current lease and it took over 4 hours of waiting and being pawned off to four separate employees, none of whom seemed interested in More

by Sam
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Fairclough
2.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Barney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Mark Miller Subaru South Towne responded

Hello, Sam! It's my pleasure to virtually meet you. Thank you for taking the time to share your feedback with us. Based on what you've shared, we have an opportunity to learn and grow. Our General Sales Manager, Roger, will be in contact with you directly to extend his personal apology. In addition to his call, we'll also be having in-depth training conversations with members of our sales and cafe staff that are focused on the feedback you've shared. Again, thank you for reaching out. We're deeply sorry we dropped the ball, and we promise to do everything in our power to learn, grow, and be better. Thank you.

September 27, 2020

The service was cheerfully and quickly done. It was a very pleasant experience. Service advisor, Bri Hierz, was very accommodating and pleasant to work with. More

by Rnelson308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bri Hierz
September 26, 2020

Blake was very helpful during my purchase process and very accommodating prior to purchase. I found the Jeep I have been looking for at a price that make it enticing. More

by bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.