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Martin Chevrolet

Crystal Lake, IL

4.7
1,978 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 1,978 reviews

April 02, 2024

Such a wonderful dealership! Two of my kids bought their cars here and I started bringing my car for service about 6 years ago after being disappointed by the dealership I was go More

by BLapotka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

Congratulations on your new vehicle! We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet and we're glad to hear you enjoyed your visit. See you again next time! - Martin Chevrolet

March 26, 2024

Very professional & accommodating to me as a customer. Always very helpful dropped me off at car rental place which was very helpful More

by Maryv
Recommend Dealer
Yes
Employees Worked With
OC
Apr 08, 2024 -

Martin Chevrolet responded

Thank you for the great review. We are glad we could help! We do hope we can be of assistance in the future. Take care! - Martin Chevrolet

March 26, 2024

Your dealership is 100% customer focused. Your service bay is immaculate. I am always satisfied with my Equinox service. Ralph Stalesky is your top 'go to' person. Ralph is always at the top More

by JLF and WKM
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Apr 08, 2024 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

March 23, 2024

Taken with care in a quick time The car was handled with care, i was offered the free car wash which i didn't know of. Done in a quickly and honest manner. More

by savannahjennings33
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Mar 24, 2024 -

Martin Chevrolet responded

Savannah, Thank you for sharing your positive experience! Take care and drive safe! - Martin Chevrolet

March 08, 2024

They are great. They listen, make suggestion and answered all my questions. They were able to get my car in on time and done quickly. Highly recommend Martin Chevrol More

by H-DIO
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Mar 24, 2024 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

March 07, 2024

When van was diagnosed I had 3 persons in front of me letting me know of how important it was to correct the trouble plus how much it would cost. Left the van Tuesday 1pm picked up the van Thursday aroun More

by mkladycleo1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Blake Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Mar 24, 2024 -

Martin Chevrolet responded

Thank you so much for sharing your honest feedback with us. We truly appreciate it, as it helps us improve our services to you and all our valued customers. We'd be more than happy to have a friendly chat with you to discuss the details of your service visit! Just give us a call at your convenience, and we'll make sure you have a complete understanding of the repairs made to your vehicle. After all, your comfort and confidence in driving your vehicle are our top priorities, and we want to ensure that your experience with us is nothing short of exceptional. - Martin Chevrolet

March 04, 2024

Great sales person Wish they could fix my problems with the truck. I realize it is intermittent. More

by Cyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2024 -

Martin Chevrolet responded

Cyan, Thank you so much for your valuable feedback. We're really sorry to hear about the issue you're facing, and we'd love to help you out. If the problem persists, please don't hesitate to reach out to us. We'll do our best to understand the issue better and provide a solution that works for you. - Martin Chevrolet

March 04, 2024

I am probably 11 cars deep into this dealership. They always treat me like a king and member of the family. Sales ED is my go to man when buying or trading. Ralph in service is my go to for anything More

by Bhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Martin Chevrolet responded

We're absolutely thrilled to hear you had such a wonderful experience with us! Your kind words have brightened up our day, and we can't thank you enough for sharing your feedback. If there's anything else you need, just give us a shout – we're here for you. Looking forward to seeing you again soon. Take care and stay awesome! - Martin Chevrolet

March 02, 2024

Full of laughs, great experience, quality work, and a friendly dealership! Give him a raise! More

by Abe D
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Mar 24, 2024 -

Martin Chevrolet responded

Abe, Thank you for the wonderful review. It really made our day! - Martin Chevrolet

February 27, 2024

Blake was awesome in helping me to select the best tires for my car. He made the experience very easy. Thank you! More

by tim@plumtreeroad.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Mar 05, 2024 -

Martin Chevrolet responded

Tim, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with Blake! Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet