Back

Maserati and Alfa Romeo of Marin - Service Center

San Rafael, CA

4.9
27 Reviews

27 Reviews of Maserati and Alfa Romeo of Marin - Service Center

Sort by
March 25, 2024

Both Parts and service teams are awesome. quick response on emails and very friendly. For sure will keep working with them. More

by bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Czak, Chris Barclay & Donald Presley,
Mar 25, 2024 -

Maserati and Alfa Romeo of Marin responded

We're delighted to know that our Parts and Service teams at Alfa Romeo of Marin were able to provide you with a friendly and efficient experience. We look forward to continuing working with you in the future!

March 15, 2024

Customer service is great. Chris is great! Love the pick up and drop off service. More

by Knel816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Maserati and Alfa Romeo of Marin responded

Thank you for reviewing Chris and Alfa Romeo of Marin! Have a lovely day!

March 08, 2024

Good customer service with knowledgeable techs! Service and parts department are excellent. Will definitely be back :) More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 08, 2024 -

Maserati and Alfa Romeo of Marin responded

Ben, we're glad to know you had a positive experience with our service and parts department at Alfa Romeo of Marin. We look forward to seeing you again!

January 25, 2024

They fixed my car in a timely fashion. The alignment was done and the steering wheel isn’t dead center so I will need to take it back for an adjustment. It really would be nice if they had More

by Double Espresso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Barragan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Jan 25, 2024 -

Maserati and Alfa Romeo of Marin responded

We appreciate your feedback and we're glad to know that you received timely service at Alfa Romeo of Marin. We apologize for the oversight on the alignment and car wash - we'll make sure these issues are addressed promptly during your next visit. We are here for anything else you might need down the road!

October 31, 2023

Truly the best and most thoughtful service experience. I love these guys. I always felt my car was well taken care of. Chris and Donny really went above and beyond for me. Couldn't ask for better. Thank y More

by Aryana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Donny
Nov 01, 2023 -

Maserati and Alfa Romeo of Marin responded

Aryana, we're delighted to know that Chris and Donny provided you with top-notch service at Alfa Romeo of Marin. We appreciate your kind words!

September 28, 2023

Had an unexpected service need and Alfa Marin was able to take car if my car the same day, even without appointment. Resolved the issue and kept me updated along the way. Great job! More

by ddavide3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 29, 2023 -

Maserati and Alfa Romeo of Marin responded

We're glad to know we could assist with your unexpected service need at Alfa Romeo of Marin! Our team is always here to provide timely and efficient solutions. Thanks for the positive feedback, it's very much appreciated!

August 09, 2023

Donnie was courteous, knowledgeable, and customer-focused. He patiently listened and ensured excellent outcomes. Top service by good people! More

by lrfite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Presley
Aug 09, 2023 -

Maserati and Alfa Romeo of Marin responded

We're so glad to know that Donnie provided you with top-notch service at Alfa Romeo of Marin! Thanks for the positive feedback and we hope to see you again down the road!

April 01, 2023

Very satisfied ! The people were very nice even though I got stocked in the traffic they still accepted me and took me to the shopping mall while waiting for my car ! More

by Cynthia Almazan
Recommend Dealer
Yes
Employees Worked With
Woody Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Maserati and Alfa Romeo of Marin responded

Cynthia, this is exactly the kind of feedback we strive for at Alfa Romeo of Marin! It's our pleasure to offer accommodating assistance and an honor to have earned your confidence. Thank you for all your support!

March 25, 2023

Brought my 2020 Alfa Giulia Quadrifoglio in for service. This is the 2nd time at this dealership. Staff is always knowledgeable and very helpful. This time, Woody the Manager assisted me. He is extremely kn More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Maserati and Alfa Romeo of Marin responded

We are glad to hear that you felt taken care of by Woody. Thanks for working with the Alfa Romeo of Marin team. We look forward to assisting you again down the road.

January 03, 2023

Great customer service. The team is always so welcoming and take great care of my vehicle! More

by Nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Foster
Jan 04, 2023 -

Maserati and Alfa Romeo of Marin responded

Nash, thank you for the great review! We are so glad to hear that you had a successful experience working with the Alfa Romeo of Marin team. Drive safely, and we hope to see you back!

1