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Maserati of Naples - Naples Luxury Imports - Service Center

Naples, FL

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55 Reviews

55 Reviews of Maserati of Naples - Naples Luxury Imports - Service Center

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November 06, 2023

James Young was fast and efficient and performed a 75,000 mile service within 24 hours. The 2014 Quattroporte now drives like new and still looks great. Ja,es Young is knowledgeable and friendly. More

by lencampagna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Maserati of Naples - Naples Luxury Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maserati Naples! We hope to be of service to you again in the future. Best wishes, Maserati Naples

Nov 09, 2023 -

Maserati of Naples - Naples Luxury Imports responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Naples Luxury Imports and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 10, 2022

I enjoy working with Sergio to keep my Quattroporte GS in top running condition. He is very professional, thorough, and delivers. More

by jenoswar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Maserati of Naples - Naples Luxury Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maserati Naples. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

February 22, 2022

They were very accommodating and completed the job on time and within budget they quoted More

by ispycws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Maserati of Naples - Naples Luxury Imports responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 20, 2021

Excellent services Jennifer is always giving service with a smile !! When at the dealership I am always treated with respect and honesty knowing everything will be taken care of promptly. More

by Mike suffian
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Maserati of Naples - Naples Luxury Imports responded

Hello Mike, we're happy to hear you had such a positive experience with Jennifer! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

June 30, 2021

This is my second Maserati and I LOVE dealing with Sergio Taddeo in the service department! I am always treated as if I were the only customer there. More

by PATROBERTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Maserati of Naples - Naples Luxury Imports responded

Hi, thank you so much for your kind words about your experience here at Maserati Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 31, 2021

I have dealt with James for the past 1.5 yrs and his commitment to customer service, follow up and communication exceeded my expectations. He has been nothing but a a brand ambassador for the Naples Lu More

by mrwbuchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Maserati of Naples - Naples Luxury Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maserati Naples! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 25, 2021

Words can not explain the experience our family has had with Sergio Taddeo at Maserati of Naples, we had so many worries and questions and he spent the time with us with the upmost patience and professiona More

by Tarponslaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Maserati of Naples - Naples Luxury Imports responded

Hi, we're glad to hear Sergio took such great care of you and your family! Safe travels!

February 25, 2021

It was my first appointment at this dealership and it was a real pleasure starting with the woman who scheduled the appointment. When I met Mr. Young he made me feel that my car was genuinely important to h More

by dhborsenik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman who scheduled my appointment
Mar 06, 2021 -

Maserati of Naples - Naples Luxury Imports responded

Hi, we are very happy to have provided you with such a positive first experience at our dealership! It means so much to us to have earned your trust in our business! Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2021

James Young was very responsive & caring...a true professional service employee...when I called would return my calls quickly ....he showed much concern for my problems More

by massiassociates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Maserati of Naples - Naples Luxury Imports responded

Hello, thank you for sharing your positive experience working with James! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2021

I have great confidence in bringing my card into the service department as once I turn it over to Sergio I am confident that the review of my problems will be conveyed to the tech working on my car. Se More

by RONJORDAN7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Maserati of Naples - Naples Luxury Imports responded

Hello, thank you for your kind review; we are happy to pass along your comments to Sergio! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

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