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AutoNation Maserati Stevens Creek

San Jose, CA

3.9
42 Reviews

4520 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 42 reviews

February 15, 2024

Excellent help buying a car from this delearship Dilip and Mus were great. Well done. More

by Very happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dilip, Mus
January 04, 2024

Great service! The whole team, from the Manager through the finance personel, they are all very helpful and extremely patient to us. Highly recommended! More

by May
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vo Ma
Jan 06, 2024 -

AutoNation Maserati Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2023

Steven is a great advisor. He explained what service I need without all the added xx. He told in a future service I may need this service along with my usual routine service. T More

by Thewall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
September 10, 2023

They are nice people nice guy and always give you the best rate to help you achieve your car dream More

by Kevinqpch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Trivett
Sep 12, 2023 -

AutoNation Maserati Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2023

Customer service is very attentive, friendly, supports the procedures quickly and fully, enthusiastic, honest, hospitable, agile, More

by Ha Phung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie
Aug 22, 2023 -

AutoNation Maserati Stevens Creek responded

Hi Ha, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2023

I bought my car for service in mid June and also had the window button fix at the same time. However, the door handle was damaged after the the window fixed, so both the customer service associated and the More

by Amy
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven & Hannah
Aug 11, 2023 -

AutoNation Maserati Stevens Creek responded

Hello Amy, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 01, 2023

Very Slow Service. Not friendly and responsive. We had to wait several weeks for them to even take a look at the car even though the car was towed in an emergency. More

by mateenc
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Don't want to mention names
Jul 04, 2023 -

AutoNation Maserati Stevens Creek responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 540-1245 to discuss what we can do to help.

June 27, 2023

All the people are great to visit and work with Service is excellent and the service department is great More

by Grant
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hannah
Jun 28, 2023 -

AutoNation Maserati Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 22, 2023

Was looking for a very specific make and model. Quotes in person over the phone and online were consistent. Hiccups in the process were covered quickly and followed up with outstanding services. 5 More

by conrad c
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron, George
Jun 25, 2023 -

AutoNation Maserati Stevens Creek responded

Hello Conrad, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 17, 2023

When I visited the dealership to purchase my car I was asked to provide my personal details so that they could run an OFAC. The form I was given by the finance manager to provide my personal details was More

by PaulAnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vo Ma, George Dieck, Mohammed Samad
Apr 20, 2023 -

AutoNation Maserati Stevens Creek responded

Hi Paulanson, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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