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Matthews Mitsubishi Planet PreOwned - Service Center
Vestal , NY
179 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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179 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center
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April 23, 2024
It took over 2 months to replace a few part. I kept getting the same excuse evertime I call. Got call once to let me know that it was going to take 2 more weeks to get part. That was one month i I kept getting the same excuse evertime I call. Got call once to let me know that it was going to take 2 more weeks to get part. That was one month in. Please take your vehicles somewhere else. More
by odasoryar
Verified CustomerEmployees Worked With
Not listed
Helpful April 16, 2024
They took good care of me when I went to them they found what I was looking for at the right price what I was looking for at the right price More
by prayerman777
April 11, 2024
Very pleased with you the service. It took less than 15 minutes to fix my problem. It took less than 15 minutes to fix my problem. More
by Ssreillys
Employees Worked With
April 11, 2024
I got prompt service at a fair price. Friendly service given and service was as requested Friendly service given and service was as requested More
by mblack20
Employees Worked With
April 06, 2024
Service department clerk was efficient and kind. She was also a good communicator. Getting the parts for warranty work caused a several day delay which was overcome with a no hassle loaner. Altog She was also a good communicator. Getting the parts for warranty work caused a several day delay which was overcome with a no hassle loaner. Altogether a calm and smooth experience. More
by Jim
Employees Worked With
Service center clerk.
March 26, 2024
Matthews auto was hands down the best experience I've ever had with an auto shop/ car dealer. I'd called them because I was passing through their area when my check engine light came on. They welcomed me ever had with an auto shop/ car dealer. I'd called them because I was passing through their area when my check engine light came on. They welcomed me with open arms and treated me like family although I'd never been there. My car ended up needing some significant repairs. Chris Skinner took care of everything for me and made this the most seamless process for me. Everything in terms of getting me into a rental and looking into warranty / getting it approved. I would consider driving hours just to purchase my next car from this dealership because they were so transparent, helpful, kind and trustworthy. Thank you Chris and Matthews auto !!! More
by amanda-mabie
Employees Worked With
Christopher Skinner
March 26, 2024
I love Mathews! They are always very helpful, friendly, courteous and professional. We’ve never had a problem with them & we’ll never go anywhere else!! They are always very helpful, friendly, courteous and professional. We’ve never had a problem with them & we’ll never go anywhere else!! More
by dlanning3
March 25, 2024
Andy was able to find me the exact car I was looking for, and very quickly. Very happy with the customer service at this dealership and very quickly. Very happy with the customer service at this dealership More
by kelleyl
Employees Worked With
March 19, 2024
Good reliable service easy to book service like the car wash you get with a service wash you get with a service More
by mathewlmullen
March 18, 2024
Happy with all my service appointments at Matthews. Staff is very helpful and courteous. They take very good care of their cutomers. Staff is very helpful and courteous. They take very good care of their cutomers. More
by jen9jlj
Employees Worked With
