
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
Noise when I step on gas Andrew was a great service advisor. I was not happy with outcome. Still makes a growling sound when I step on gas. Will call back. Andrew was a great service advisor. I was not happy with outcome. Still makes a growling sound when I step on gas. Will call back. More
Frontier recall From the time I went on line with Sophia to checking in the service area with Ronny the staff were bevy friendly and helpful. The work was done in a r From the time I went on line with Sophia to checking in the service area with Ronny the staff were bevy friendly and helpful. The work was done in a reasonable amount of time More
Felt scammed when I left. I scheduled a service to make it as fast as possible. took a little while regarding the time. Then when I came in apparently my free oil changes had e I scheduled a service to make it as fast as possible. took a little while regarding the time. Then when I came in apparently my free oil changes had expired by two or three weeks. Which is my fault I guess I just mixed it up with my wife who has a toyota and they honor the three free oil changes for the length of lease. However, after finding this he never mentioned two coupons/ deals you had with tire rotation and oil change which I happened to see myself and then he honored it. I thought he was being a little dishonest or not entirely upfront with me. At this point after dealing with two other dealerships I would say I could not recommend Fucillo as an honest, upfront dealership. More
Phenomenal service Zak was very informative and explained all the aspects about the car we wanted. He walked us through the car sale so it all sailed smoothly. We appre Zak was very informative and explained all the aspects about the car we wanted. He walked us through the car sale so it all sailed smoothly. We appreciated his service and time to get us what we wanted . More
I will bad mouth the dealership with every breathe When a dealership does not stand behind a used car after only 2 days they suck!!! I am going to make it job to bad mouth them. When a dealership does not stand behind a used car after only 2 days they suck!!! I am going to make it job to bad mouth them. More
Fast and Friendly This is my second vehicle from this dealership and I couldn't be happier with the whole experience! Everyone there is so nice! From start, to finish. This is my second vehicle from this dealership and I couldn't be happier with the whole experience! Everyone there is so nice! From start, to finish. More
Impressed Great comfortable place to relax while I got my third free oil change since my purchase ! I have been buying cars here for years! Merry christmas Great comfortable place to relax while I got my third free oil change since my purchase ! I have been buying cars here for years! Merry christmas More
Wonderful place Everyone there is great..They are very welcoming and make you feel like family.Ronnie and Sam are absolutly amazing.great experience from buying a car Everyone there is great..They are very welcoming and make you feel like family.Ronnie and Sam are absolutly amazing.great experience from buying a car to the service and maintenance of your car More
Oil change and tire rotation. Don’t think they checked my tire pressure after as its uneven. Was gretted upon arrival. Friendly staff. My car was not washe and tire rotation. Don’t think they checked my tire pressure after as its uneven. Was gretted upon arrival. Friendly staff. My car was not washed after, that was dusappointing More
Review Ron has been very good ever since I bought my vehicle. He is helpful and explains in detail what needs to be done. Overall I have been satisfied with Ron has been very good ever since I bought my vehicle. He is helpful and explains in detail what needs to be done. Overall I have been satisfied with your service department. More