Matthews Nissan - Service Center

Another "Issue" Arose Again I came in only for an inspection and an oil change. Once again another issue arose with the car. This time it was an issue costing over $100. The last I came in only for an inspection and an oil change. Once again another issue arose with the car. This time it was an issue costing over $100. The last time I came with a leaky tire that was under warrenty there happened another tire issue costing again over $100. I'm starting to get curious about these issues that keep coming up. They do good service but I'm starting to wonder now that Matthews has taken over. I was also told no one else would be there when I brought my car in because of the coronavirus and a person came in right before me. So much for caring for the customer's saftey. More

My car now drives like DREAM! I was taken immediately, I was called by my right name, the tires were terrific. I was very happy when I picked up my car. Everyone was professional a I was taken immediately, I was called by my right name, the tires were terrific. I was very happy when I picked up my car. Everyone was professional and very nice, More

Prompt service and very aware of the current conditions with the virus. I felt very safe in the waiting room and it was wiped down several time when I was there and very aware of the current conditions with the virus. I felt very safe in the waiting room and it was wiped down several time when I was there More

Awesome Service center is absolutely fantastic. They take great care in their work even when under staffed because of the virus. Would recommend to everyone, Service center is absolutely fantastic. They take great care in their work even when under staffed because of the virus. Would recommend to everyone, they are that good. More

When I first got to the service center I talked to Mike I felt he was very dismissive of my issue I told him how I felt he apologized brought the mechanic out and he was very good they helped me I left happy felt he was very dismissive of my issue I told him how I felt he apologized brought the mechanic out and he was very good they helped me I left happy More

Best service dept around! They always take the time to explain what was done on my car and never push extras that i dont necessarily need! Joe and tonya are the best!! explain what was done on my car and never push extras that i dont necessarily need! Joe and tonya are the best!! More

Great service, extraordinarily nice people. Took great care of my car as always. I am never disappointed with the quality of care my car receives. care of my car as always. I am never disappointed with the quality of care my car receives. More

I had a great experience. I was reluctant to bring my vehicle in for an engine replacement. But glad I did. ! I would definitely recommend Matthews Nissan to anyone Respectfully Lou vehicle in for an engine replacement. But glad I did. ! I would definitely recommend Matthews Nissan to anyone Respectfully Lou More

Wonderful service by staff when they work hard to create a welcoming environment while waiting for service. I appreciate the service technician that worked on my car because he was extremely knowledgeable a a welcoming environment while waiting for service. I appreciate the service technician that worked on my car because he was extremely knowledgeable and very friendly. He demonstrated high professionaism which to me is a valuable commodity because I depend on his honesty and integrity when working on my car. This is a value to the company. More

Oil change and inspection Thank you for continuing to service the customers during the cornavirus. I witnessed your associates wiping down the bath room door handle and went in Thank you for continuing to service the customers during the cornavirus. I witnessed your associates wiping down the bath room door handle and went inside at least twice in my 1 1/2 hour visit. However customers needed to separate themselves 6 feet as chairs were positioned exactly as they were the last time I was there. Please discourage drinking (coffee station) as that was not cleaned and would be difficult to maintain and I am a coffee lover. Refrigerator items are a wonderful service during this time. Also after I left, I realized the the chair arms, the high table, where at least 2 different people sat were not cleaned. Please toss any reading material that may promote sharing of handled items. Otherwise, I saw service people with gloves, and seem to be practicing distance between others. My car was returned as was a detailed review of services done. Thank you again for all your efforts. May all your employees remain healthy and employed and I will see you again. More