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Audi Fall River

Fall River, MA

4.6
1,731 Reviews

80 William S Canning Blvd

Fall River, MA

02721

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Showing 1,731 reviews

March 30, 2024

I have been a proud owner of anAudi for many years and I have always received quality attention from Fall River Audi thank you for your service and great attention to detail More

by Adam B. Hession
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Joe Chaves, Justin Reis, Aaron Frazier, Chris Hillier
Apr 01, 2024 -

Audi Fall River responded

Adam, we're so glad to know you've had consistently great experiences with us at Audi Fall River. We appreciate your loyalty and look forward to continuing our service for many more years!

February 14, 2024

Joe did a great job assuring that my car was repaired as quickly as possible. He was very informative and kept me informed on the process More

by rhaubut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chaves, Justin Reis
Feb 14, 2024 -

Audi Fall River responded

We're glad to know that Joe was able to assist you with your car repair at Audi Fall River and kept you informed throughout the process. Thanks for sharing this positive feedback!

November 16, 2023

Great Service. All departments they are 5 Star I will tell my friends and family what great service. More

by larryb 110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Chaves, Tom Wallentin, Shawn Haggarty, Dwight Coblazo, Ryan Dalomba, Aiden Rezendes, Cameron Branco
Nov 17, 2023 -

Audi Fall River responded

We're delighted to know you had a 5-star experience with us at Audi Fall River! Thanks for your confidence and support - see you next time!

August 28, 2023

Great staff. Great customer service. Always willing to go the extra mile. Highly recommend this service department. More

by B_carreiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chaves
Aug 29, 2023 -

Audi Fall River responded

It's our pleasure to go above and beyond for our customers! Thank you for recommending our service team at Audi Fall River!

August 18, 2023

Brought my SQ5 in for its 20k service. They got it in and out quickly. Can’t say enough great things about this dealership. Highly recommended. More

by pjteves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Joe Chaves, Chris Hillier
Aug 18, 2023 -

Audi Fall River responded

We're glad to know that the Audi Fall River team delivered such efficient service. Drive safely, and we hope to see you back again down the road!

July 23, 2023

This dealership was flawless throughout the transaction. From Cameron being very knowledgeable inside and out about the 2023 Audi S5 to jon and Rick wrapping up the deal making the transition as smooth as t More

by Bruinsrocks2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Tom Wallentin, Jonathan Tartaglione, Shawn Haggarty, Dwight Coblazo, Aiden Rezendes, Cameron Branco
Jul 24, 2023 -

Audi Fall River responded

Thank you for the review! We are so glad to hear that Cameron delivered such a successful purchase experience. Drive safely, and we hope to see you again at Audi Fall River!

May 11, 2023

Everything was good. Provided for taking me home and picking me back up when car was finished. That’s what I call good service. More

by Benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chaves, Chris Hillier
May 11, 2023 -

Audi Fall River responded

Benny, we're glad to hear you were pleased with the level of service at Audi Fall River! Our team is happy that we could accommodate your needs and make the process as seamless as possible for you. We appreciate your feedback and hope to see you for your vehicle's next service.

April 23, 2023

my audi a4 needed breaks and an epc error. I called a week in advance with an appointment set up. I had to tow it from bristol as im in college student at rwu, I had it dropped off on Wednesda More

by william.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Massey, Joe Chaves, Justin Reis, Aaron Frazier, Chris Hillier
May 01, 2023 -

Audi Fall River responded

William, I'm sorry to hear about the trouble you encountered with your vehicle. We strive to deliver a straightforward and communicative service experience, and it is disappointing that we left the wrong impression. I would appreciate another chance to speak with you to see what more I can do to address your concerns and help clear things up. If you are willing to discuss this further, please contact me directly. Thank you, Raymond Massey - Service Manager - (508) 678-5555 ext. 213

April 17, 2023

Great customer service and easy to make an appointment with their online reservation system. Highly recommend . More

by Tgs457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hillier
Apr 18, 2023 -

Audi Fall River responded

We're thrilled to hear that you had a great experience with the Audi Fall River team and that our online reservation system was convenient for you! Thank you for recommending us, and we hope to see you back!

April 05, 2023

Shawn was extremely knowledgeable and patient. He explained every aspect of the car, I felt no pressure at all and felt he was very truthful. Tom in finance was of tremendous help explaining all o More

by moggyboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Tom Wallentin, Shawn Haggarty
Apr 05, 2023 -

Audi Fall River responded

Thank you for stopping by to support Audi Fall River with your 5-star review! We will pass along your appreciation to Shawn, Tom, and the team. Have a lovely day!

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