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Max Ford of Harrisonville - Service Center

Harrisonville, MO

4.5
892 Reviews

892 Reviews of Max Ford of Harrisonville - Service Center

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February 16, 2024

Cade is so good and kind! He handled everything and took me to lunch while I waited. More

by tucklawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Rehnert
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Feb 20, 2024 -

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need. Take care!

Helpful
October 31, 2023

Superior customer service for urgent auto problem. We experienced a coolant system failure while the travelling cross country near the dealership. The service center immediately serviced the vehicle a More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Max Ford of Harrisonville responded

Hi Rich, thank you for leaving such a great review and high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We appreciate the opportunity to earn your business and hope to be of service to you again if you are ever passing through. Safe travels!

Helpful
October 08, 2023

I was in and out quickly. Sarah helped me and I had a great experience More

by mowalkerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Davis
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Oct 09, 2023 -

Max Ford of Harrisonville responded

Thank you so much for taking the time to rate your positive experience with us! We appreciate the opportunity to earn your business and look forward to seeing you again on your next visit. Have a great day!

Helpful
October 06, 2023

Good job. Happy with the service. I have nothing else to add to my commennts. More

by mikeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Max Ford of Harrisonville responded

Hello, thank you so much for your positive rating! We appreciate the opportunity to earn your business and are always happy to help if there is ever anything else you need. Take care!

Helpful
October 05, 2023

Professionalism, knowledge, communication are all apparent when dealing with this service department. It’s the reason I return for all my service needs. More

by jasinglet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
Report | Print
Oct 05, 2023 -

Max Ford of Harrisonville responded

Thank you for your excellent review! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you again for your repeat business and we hope to see you here again in the future. Take care!

Helpful
October 04, 2023

Jake Giess sales and Michael from Finance were great and provided the service we needed. More

by pambre04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Max Ford of Harrisonville responded

Hello, we're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we look forward to doing business with you again in the future!

Helpful
October 03, 2023

I ordered vehicle 2 years ago. I was told from the beginning that I could use friends & family discount from belonging to Mustang club. Ford sent a voucher for waiting for 2 years More

by teamgoodwinhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Giess
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Gillihan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
October 03, 2023

Great Service and Great Service Associates. Auto Technicians are excellent. The only dealership I would buy a new car or truck from. More

by acoyazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Gillihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your positive review! We are happy to hear everything was completed to your satisfaction and look forward to doing business with you again in the future. Take care and see you again soon!

Helpful
October 02, 2023

Awsome ppl 😊 they took care of my car very well and did everything the best More

by princessmiller.17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Rehnert
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Oct 04, 2023 -

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

Helpful
September 29, 2023

They were very busy but we got in on our appointment time and the wait was reasonable. The staff was very nice and professional.. More

by LAMWATT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Eberting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Max Ford of Harrisonville responded

Thank you so much for your kind words and 5-star review! We are happy to hear everything was completed to your satisfaction and hope to see you again on your next visit. Thank you again for your business!

Helpful
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