After a less than stellar experience with a local dealership, I decided to check out Maxon after viewing a car on TrueCar. I made an appointment the same day to take a test drive. Turns out the car I chose was a manual, and since I can't drive a stick, I inquired about a 2016 Hyundai Elantra with very low mileage I saw on the site. I drove out and unfortunately, the Elantra turned out to be a bust, but Keith Martinez, my salesman came to the rescue! He inquired about my price range and went to do a search of what was available for that. While I waited, I checked out the inventory on the site on my phone to see what was available. He found a few cars that were in my range and showed me them. None fit the bill, so I showed him the 2017 Sonata I found that l liked on the site. He walked me over to it, we took a look and we got the keys to test drive.
I loved the car and made the purchase that day. Keith made the process smooth as glass and was an absolute pleasure to work with. He's amiable, thoughtful and kind. He established a rapport quickly and just made the entire time I was there comfortable. I never felt awkward or that Keith was disengaged. Very much a gentleman through and through.
I filled out the paperwork with John Matos, who was also a gentleman. He was patient and walked me through each step of the paperwork. John was also amiable and kind and made my experience a highly pleasant one.
I was absolutely delighted with my experience at Maxon. John and Keith were fantastic to work with and I never felt like I was at a disadvantage. They were honest and direct and as someone who is of that ilk, I incredibly appreciated that. Considering the pop culture idea of the shady car sales/dealership, you walk into a dealership with the idea that you may be taken for a ride in the back of your mind. I will admit that was definitely something I thought of, but I definitely didn't get that here!