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Mayse Automotive Group Inc

Aurora, MO

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1,981 Reviews
Call Dealership (800) 295-5590
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2032 S Elliott Ave

Aurora, MO

65605

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Showing 1,981 reviews

May 09, 2023

Took my car in bc of check engine light and they told me they don't have the tools to work on a Hyundai and handed me a broke off screw and told me to be careful driving the car and I should go to an actual More

by nicolehembree84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan shelton, Bill Baremore
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May 09, 2023 -

Mayse Automotive Group Inc responded

I am very sorry to hear that your experience at Mayse was not completely positive. This is not the norm, as we take customer satisfaction very seriously here at Mayse. It is never our intention for a customer to leave the dealership with a negative impression of how we do business. We did highly recommend the car be towed. In most cases, we can work on a Hyundai, but we needed special tools to fix the issue. Again, I am very sorry that your perception of our store was not a positive one, and I hope that in the future you are willing to give us another chance to prove our commitment to customer care.

Helpful 1
June 21, 2022

Chris in service is the most unprofessional manager I've ever dealt with. Fix that. More

by Taramarietrogdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Wallace
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Helpful
June 17, 2022

I absolutely love Mayes. I bought my new car there and received great service and an amazing price on my new car. Thank you Eric Perryman for a hassle free transaction. Maye More

by barhamcathie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tripp Cook, Eric Perryman
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Jun 20, 2022 -

Mayse Automotive Group Inc responded

Thank you for a great review! I am glad that Eric provided you with a great purchasing experience. As always, don't hesitate to reach out for any of your future automotive needs. We are here to help. Thank you for choosing Mayse, and we look forward to working with you in the future!

Helpful
April 07, 2022

They were very helpful and courteous and I would most definitely recommend them to my friends More

by Janetneeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wallace
Report | Print
Apr 08, 2022 -

Mayse Automotive Group Inc responded

Thank you for a great review!

Helpful
April 06, 2022

I call to have a thermostat replaced. Mayes scheduled me and didn't have a thermostat. Sat in the waiting room 2 hours and then told no part, so rescheduled. The service manager was rea More

by Larry Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Way, Chris Wallace
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Helpful
March 12, 2022

I have bought 5 vehicles from Mayse both new and used. They have always been great to work with. I would recommend them to anyone looking to buy a vehicle. More

by Dakota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brown
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Apr 06, 2022 -

Mayse Automotive Group Inc responded

Thank you for a great review!

Helpful
February 14, 2022

Best experience ever buying a new car everyone was very helpful I’ll be recommending them to everybody More

by ecddson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tripp Cook, Rob Bieber, Mike Barnes
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Apr 06, 2022 -

Mayse Automotive Group Inc responded

Thank you for a great review!

Helpful
January 19, 2022

Drew was my salesman and was a joy to work with. Everyone at mayes treats you like family More

by United.electrical
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mayse, Tripp Cook, Rob Bieber, Steve Shiveley, Drew Setzer
Report | Print
Jan 24, 2022 -

Mayse Automotive Group Inc responded

Thank you for a great review!

Helpful
January 01, 2022

Easy appointment setup and appears to be quality work. Waiting area spotless. Sean was a professional. More

by Hal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso
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Jan 04, 2022 -

Mayse Automotive Group Inc responded

Thank you for a great review!

Helpful
December 10, 2021

Great dealer had a wonderful experience Mike wasn’t a “pushy salesman”This was our second car with Mayse and certainly not our last!! More

by Bcjlankford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bieber, Mike Barnes
Report | Print
Dec 14, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review!

Helpful
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