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Mazda Of Lodi

Lodi, NJ

4.7
2,724 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,724 Reviews of Mazda Of Lodi

March 25, 2024

The servicing was good, but you did not honor your verbal agreement to enter me into the loyalty program when I scheduled my first appointment back on Sept 29. The service rep insisted that I was only eligi More

by AKAYPLUS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not recall who service rep was.
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Mar 25, 2024 -

Mazda Of Lodi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 25, 2024

No pressure. They were very responsive and helpful throughout the entire process. A very good experience. More

by ericknigge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Noble
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Mar 25, 2024 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, Erick, we look forward to having you as one of our valued customers for many more years to come!

March 25, 2024

Great experience leasing our new vehicle. So helpful, no pressure, & they bought us out of our old lease. We were on the road in our new car in no time! More

by kpepaj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yovany
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Mar 26, 2024 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 24, 2024

I love the video at the end. Everyone was pleasantly nice. Work was done in timely fashion More

by Sherif.barsoum
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 25, 2024 -

Mazda Of Lodi responded

Hi Sherif: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

March 24, 2024

I recently changed by cabin filter in November of last year. When I came in, they recommended I change my cabin filter yet again despite me driving my vehicle infrequently. This made me question the valid More

by tiandrasmith
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Mar 25, 2024 -

Mazda Of Lodi responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Tiandra, feel free to contact us at your convenience.

Apr 05, 2024 -

tiandrasmith responded

Is there an email i should use to contact you?

March 24, 2024

Rosie is the best. She’s very knowledgeable and provides the best customer care always with a big smile More

by PAT_YEPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
Report | Print
Mar 25, 2024 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

March 24, 2024

Very professional and fairly! !! Professional to get the work done Just I am very appreciate!!!!thank you very much!!! More

by AMAKLED0108
Recommend Dealer
Yes
Employees Worked With
Nikita
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Mar 25, 2024 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

March 23, 2024

Delivery was smooth and excellent, everything that I was truly expecting and it went great More

by BRIANNA.ULLOA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Braun, Jeff Imparato, Jennifer Perez
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Mar 25, 2024 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Brianna, and we look forward to working with you again.

March 23, 2024

Very friendly staff, and they corrected the issue. I highly recommend Mazda of lodi amd will be coming back More

by elizabetceli98
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Jul 04, 2024 -

Mazda Of Lodi responded

Thank you so much for your excellent review, Elizabet! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2024

Just got my near lease today and the whole experience was so easy! I highly recommend this place. More

by KIKI081879
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Mar 23, 2024 -

Mazda Of Lodi responded

Here at Mazda Of Lodi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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