Alex Gaunt: The absolute rarest combination of professionalism, technical expertise, and customer service all powered by a servants heart!
Alex is truly a Unicorn in an industry filled with trolls, goblins, and barbarians. I say that after searching dozens of dealerships, all local suburu dealers, and carmax for the last 4 months to buy my daughters first car. The typical "used car salesman" approach was in full force, coupled with processing fee's of $800 plus (Sheehy), $3200 for wrap warranty (Sheehy), and a $1500 dollar swing with the most expensive being, you guessed it Sheehy.
Alex's noteworthy interaction from initial contact online, to the extensive phone follow up, to our personal meeting were the embodiment of "Love. It's what makes Subaru, a Subaru". I respect the Suburu brand for many reasons but their focus on an "experience" and "memories" is what sets them apart. I can tell you with 100% honesty Alex's words and actions are in perfect alignment with Suburu's vision on all fronts. He ensured our experience and the wonderful memories we made buying my baby's first car will be cherished for life.
I cannot thank the team at Winchester Suburu for matching Alex's effort through the whole process. Attitude reflects leadership and its evident there is strong leadership in place at Winchester Suburu!
I would like to add, just for the cherry on top, I Ubered 1 hour and 45 minutes from North Stafford Virginia to Winchester purely because of Alexs pure heart. I knew every detail, fact, and number without ever stepping foot in a dealership and was so comfortable with Alex I risked having to Uber back if it did not work! I encourage you all to allow Alex Gaunt an opportunity to earn your business. I am confident you will be pleased and more confident it will be unlike any car buying experience you have ever had.