Unfortunate change in the service dept policy
The people at CJ Wilson Service are nice, very professional. I have no issues with the staff or the work done. But a recent change in charging policy
The people at CJ Wilson Service are nice, very professional. I have no issues with the staff or the work done. But a recent change in charging policy now have me going elsewhere for service. CJ Wilson service has begun charging a "$135 diagnostic fee" for them to look at your car. I was told "they might be able to apply some of that diagnostic fee to the repair" if I decide to have the work done.
Isn't having a service department look at your car part of the reason why you take it to them to start with? I declined, went elsewhere and the entire repair cost me $45.
More importantly, my Miata is 14 years old, no one has ever looked at it except a Mazda dealer, because of the diagnostic fee they're charging I went elsewhere for service and found good work at a good price. Their change in policy opened the door for me to take my car somewhere else.
I'll be back for an oil change, but any other work I'll go to a service department that I don't get charged for them to "look" at it.