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Mazda of Orland Park - Service Center

Orland Park, IL

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246 Reviews

246 Reviews of Mazda of Orland Park - Service Center

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February 02, 2022

Yesterday I called to setup an appointment to get a new key but was informed that I've been "banned" because I wrote a bad Google review about my buying process a few years ago. More

by tfox1127
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Rudy Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Vates
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2018

Unfortunate change in the service dept policy The people at CJ Wilson Service are nice, very professional. I have no issues with the staff or the work done. But a recent change in charging policy More

by KeyserSoze
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Adrian Najera
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018

Oil Change on my 2003 MX-5 I arrived early for my oil change and they took me right in and worked on the car. The service tech kept me informed of progress & offered 'recommend More

by JMVERSON
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
May 14, 2018 -

Mazda of Orland Park responded

Thank you for leaving us this 5-star review and for joining the ZoomZoomNation! We hope to see you again!

May 09, 2018

Great very good experience, people are nice and efficient. Out less than 2 hours. Oil change was done and the service people professional. Help me by puttin More

by TAYLOR.MILDRED
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edith "Edy" Valfre
May 09, 2018 -

Mazda of Orland Park responded

We appreciate you and this great review, Taylor! Thanks for being apart of the ZoomZoomNation!

May 07, 2018

As usual- the service is flawless Courteous. Thorough. Polite. The CJWM staff is the height of professional. Never a dodges question or unexplained item. Never a job that is other than More

by TOMD1968
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krzystof "Kris" Krasowski, Brandon Baldeshwiler, Edith "Edy" Valfre, Memo Soto
May 07, 2018 -

Mazda of Orland Park responded

We are so happy to hear this, Tom! Thank you for this thorough and great review. And thank you for being apart of the ZoomZoomNation!

May 03, 2018

Routine maintenance Went in for oil change and tire rotation. They’re polite and not pushy. Comfortable area with coffee, water and soda while you wait. They’ll come and More

by KOOBS009
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018 -

Mazda of Orland Park responded

Thank you for leaving us a great note! And thank you for being apart of the ZoomZoomNation!

May 03, 2018

Superior I had a very disappointing experience with a major tire company and fortunately was able to talk with Rudy Robinson. He answered all of my questions More

by HWARD2812
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018 -

Mazda of Orland Park responded

Thank you for this thoughtful review! We appreciate your business and thank you for being apart of the ZoomZoomNation!

April 30, 2018

Quick and easy Went in for an oil change and a car wash, and it was quick and easy. Much cheaper than Joe Rizza which they were going to charge an extra $40 than wha More

by BENDRIVER226
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Aurimas "Otis" Alfimovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edith "Edy" Valfre
Apr 30, 2018 -

Mazda of Orland Park responded

We can't wait to see you again! Thank you for this great review and being apart of the ZoomZoomNation!

April 30, 2018

ALWAYS RIGHT Always my cx-9 needs service, this is the place to go for. Good service and people to deal with. No problems about them or dealer. Plus the waiting ar More

by Jose R.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edith "Edy" Valfre, Memo Soto
Apr 30, 2018 -

Mazda of Orland Park responded

Thank you for your feedback, Jose! We hope to see you again! Thanks for being apart of the ZoomZoomNation!

April 30, 2018

My service experience for my Mazda My service rep is always courteous, professional, and keeps me informed about what I need done for my vehicle. She is able to make my options clear o More

by ROBERTHAVENS
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Edith "Edy" Valfre
May 01, 2018 -

Mazda of Orland Park responded

We are so glad you had a great experience with us! Thank you for being a part of the ZoomZoomNation!

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