Mazda of Roswell
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Will always come back! Had a great experience, and as usual they went above and beyond to make me happy. I will be bringing back family and friends for sure! Had a great experience, and as usual they went above and beyond to make me happy. I will be bringing back family and friends for sure! More
Does not keep their word Before walking into the dealership, we agreed to a purchase price for the vehicle I wanted. Dealer also agreed to accept payment with a credit card. A Before walking into the dealership, we agreed to a purchase price for the vehicle I wanted. Dealer also agreed to accept payment with a credit card. After arriving, I liked the vehicle, but they asked if I would consider financing because it would help them. The dealer then proceeds to screw up my financing (by entering the wrong SS#), and then they refuse to accept payment with my credit card. They insist it has to be check or cash. When I get upset and ask to speak with a manager, I am told they are too busy and no one can talk to me. Horrible customer service! No wonder car dealers get such a bad reputation. More
Better than expected! When I first visited Mazda of Roswell I was ill treated by one of the sales representative and I thought I would never ever visit or recommend this de When I first visited Mazda of Roswell I was ill treated by one of the sales representative and I thought I would never ever visit or recommend this dealership. But, everything changed when I had a talk with Julia. She was courteous and understanding. Also, since I preferred email communication she was spontaneous and always helpful with whatever I needed and however I needed for the car. Now, when I have bought the car I think all the credit goes to Julia. She was great! I would also like to thank Aaron for his assistance and Anthony for a swift finance process. More
Great experience at Mazda of Roswell My sales person was Rachel and she was so wonderful. She was so helpful and friendly which made my decision much easier. And of course I loved the c My sales person was Rachel and she was so wonderful. She was so helpful and friendly which made my decision much easier. And of course I loved the car! Louis did a great job in finance and gave me a very fair deal. He explained everything as we went along. Both of them were very good at their job. More
Great experience and dealership After four visits, meeting most of my family, extended test drives and a ton of questions I finally bought a Mazda CX-5 that I love! Thanks to everyon After four visits, meeting most of my family, extended test drives and a ton of questions I finally bought a Mazda CX-5 that I love! Thanks to everyone I worked with at Mazda of Roswell for their patience. Aaron is one of the most knowledgeable salespeople I've ever worked with in any industry. He and Julia were always friendly, helpful and responsive. While another manufacturer's sales rep I was considering was badmouthing his competition, Aaron and Julia remained professional and informative throughout the process. I enjoyed the whole process with them as much as possible when buying a car. And the finance office's high tech desk where you sign the documents on the glass is very cool! More
New Car Purchase Everyone I worked with friendly and professional. When I had questions, they were very helpful and prompt with answers. Overall, they were very easy Everyone I worked with friendly and professional. When I had questions, they were very helpful and prompt with answers. Overall, they were very easy to work with. More
Tire replacement alignment My experience was positive . My appointment was on time. My service agent was pleasant and informative at check in and out. Work was timely and explai My experience was positive . My appointment was on time. My service agent was pleasant and informative at check in and out. Work was timely and explained. More
Positive Experience Robert was very helpful and straightforward, I would recommend using him for your next vehicle purchase. Great demeanor. Thanks. Also was assisted by Robert was very helpful and straightforward, I would recommend using him for your next vehicle purchase. Great demeanor. Thanks. Also was assisted by the service group. They could not have been nicer and were very thorough with an interior issue. Went above and beyond to fix it. Thanks again. More
Passenger side power mirror replacement. After a small issue with the incorrect handing of a power mirror for the passenger side: Nic called the next day and said the corrected hand had arriv After a small issue with the incorrect handing of a power mirror for the passenger side: Nic called the next day and said the corrected hand had arrived. Nick and the service staff started working on the CX-5 as soon as I arrived. I was informed of the progress as the replacement mirror was installed. More
Remote start installation Had remote start installed in my 2018 CX9 and i told John about the issue that I was having with playing music on my phone using usb port, sometimes t Had remote start installed in my 2018 CX9 and i told John about the issue that I was having with playing music on my phone using usb port, sometimes the music does not play. John did not run any diagnostics because the system started working fine but the problem still came back and I think It would’ve been better if they had atleast run a diagnosis on it since it’s a brand new car and issues like this is not acceptable. More