Mazda of Roswell

Wonderful prompt and friendly service!!! Great customer service!!! It was Wonderful prompt and friendly service!!! My check in time was a short few minutes and my car was serviced and ready Great customer service!!! It was Wonderful prompt and friendly service!!! My check in time was a short few minutes and my car was serviced and ready to go before I knew it! More

Quick and Easy Buy I saw a car online and called them to see if they had it available. I spoke with Rachel and she verified it was still here and made sure I came in to I saw a car online and called them to see if they had it available. I spoke with Rachel and she verified it was still here and made sure I came in to see the car. I went to the Dealership on Monday at 3:30PM and was welcomed by Shon. I told him i spoke with Rachal and was looking for the car I wanted. He pulled up the car, we did a quick test drive, and at the end the drive I requested to see under the car. Shon asked the service dept to hold off taking any other cars and he was able to pull the car up on a lift so I can inspect it. After the inspection I was ready to buy. We went back and forth 3 times and we made a deal. I was able to do all this within 2hours. Shon offered to deliver the Car even on his day off and didn't want to inconvenience me. I had a great experience with Shon, he was very informative and didn't give me any run around. I recommend him as a great Customer Sales Product Specialist. More

As promised I had an appointment and repairs were made quickly and at the quoted price. The service advisor gave me frequent updates as it went along. They cou I had an appointment and repairs were made quickly and at the quoted price. The service advisor gave me frequent updates as it went along. They could not fix the GPS unit but called and got me a quote from someone they recommend. More

Brought my car in for a service.. Checking in was quick and straightforward. John was professional and helpful. My service was completed within my required timeframe. My car was ready Checking in was quick and straightforward. John was professional and helpful. My service was completed within my required timeframe. My car was ready when I arrived for pickup. More

Quick and easy Didn’t think we’d buy our next car from a traditional dealer but Mazda of Roswell had the car we wanted at the best price. Didn’t think we’d buy our next car from a traditional dealer but Mazda of Roswell had the car we wanted at the best price. More

My first financed car at an affordable price! Chelsie was really great to work with! She was very concerned first with what I was and wasn’t looking for in a car, and taking notes of that even tho Chelsie was really great to work with! She was very concerned first with what I was and wasn’t looking for in a car, and taking notes of that even though I’d made my appointment for one car in particular. I had issues with my insurance quotes changing on me as I tried to purchase my new rate online to finalize the deal, and she was never annoyed about running back and forth to ask financing about insurance requirements and when she saw me almost go through a certain insurance company at a lower rate, she had a genuinely upset reaction and gave me great advice to pull up their reviews and not work with them. She was very understanding about it being my first financed car and even though it was 5:30 when we walked in and almost 10pm when we got the paperwork finished, no one EVER made us feel bad for holding them past closing. My boyfriend noticed extreme wear on the tires (sure enough, he googled the brand and they were the cheapest Walmart tires) and Mazda agreed to replace the two most with out for me as well. Chelsie and Louis were very understanding and flexible that I recently started a new job and managed to work with me to find a down payment only slightly above what I originally planned that would allow my monthly payments to be within budget but not require me to wait for additional pay stubs I didn’t have access to yet. And they got the shoe car detailed for me while we started my paperwork! The whole process- on their end, not my insurance- was quick and very professional, but warm and personal as well. I look forward to going back here if I ever trade in for a newer car and my boyfriend will definitely be looking at their inventory when he buys a new car in August as well! Thanks Chelsie! xx More

Very professional, knowledgeable, and not pushy! Robert was fantastic. Very friendly, professional, and he was respectful of our time restraints. It was overall a great experience, and I would reco Robert was fantastic. Very friendly, professional, and he was respectful of our time restraints. It was overall a great experience, and I would recommend him to anyone looking for a vehicle! More

Checked problem , decided needed new battery Had thought i needed to leave car for few days but they checked right away and were able to do the service the same day. Had thought i needed to leave car for few days but they checked right away and were able to do the service the same day. More

Great customer service Nicholas Carrara took great care of me. Received my car at 7:30 am on a Monday morning, had a cute loner car all ready, and explained everything to me Nicholas Carrara took great care of me. Received my car at 7:30 am on a Monday morning, had a cute loner car all ready, and explained everything to me when I returned after work. No hard sell, but he has a customer for the life of my Mazda and the next. More

Oil change This was my first oil change here with my new car. It was free! 🙂 It took a little longer than expected but I have no complaints. This was my first oil change here with my new car. It was free! 🙂 It took a little longer than expected but I have no complaints. More