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McCloskey Truck Town
Colorado Springs, CO
379 Reviews
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379 Reviews of McCloskey Truck Town
November 18, 2014
service with excelence service with a smile. Meeting a rep with a smile is always a good thing and Michael Tidd is just that, I told Michael what my needs were and he showed service with a smile. Meeting a rep with a smile is always a good thing and Michael Tidd is just that, I told Michael what my needs were and he showed me some great trucks at great prices. Answered all my questions with sincerity, Michael is the go to guy, More
by 19chickadee57
Employees Worked With
michael tidd
Helpful November 17, 2014
Great Customer Service!!! From the time I walked thru the door my experience was great!!! Michael Tidd was very professional and helpful and I would highly recommend him!!! Gre From the time I walked thru the door my experience was great!!! Michael Tidd was very professional and helpful and I would highly recommend him!!! Great guy to work with! More
by deante08
Employees Worked With
Michael Tidd
October 22, 2014
best car buying experience I have ever had Mike Breaux was extremely helpful. He assisted me in making my decision based on my needs and my current situation. He was very knowledgeable on all t Mike Breaux was extremely helpful. He assisted me in making my decision based on my needs and my current situation. He was very knowledgeable on all the vehicles and provided great customer service. More
by Clarence Clemmons
Employees Worked With
Mike Breaux
October 04, 2014
Awful I'm honestly glad that I waited about 6 weeks to write a review, because now I can write about my entire experience. First off, I would like to give I'm honestly glad that I waited about 6 weeks to write a review, because now I can write about my entire experience. First off, I would like to give five stars to only the salesman Aaron. He was the only good experience of my entire car buying process. He was very patient and really took most of the day to help me. Let me explain my experience. I live in Aurora which is a good hour+ drive to McCloskey Motors. I found a Cadillac Escalade online and it looked beautiful and seemed to be exactly what I wanted, so I called and scheduled a test drive. When I made this call, I advised them it was a long drive and I wanted them to assure me that there would be no problems when I got there. The woman said her manager said the escalade was in perfect condition and that I would find nothing wrong with it... LIES. The escalade had broken tail lights, a broken windshield, a broken rear windshield wiper, the interior was full of holes where the trim had been ripped out, and the engine made awful noises. As you can guess, I was extremely upset and close to tears. I haven't bought a new vehicle in about 7 years and I was so excited and this ripped all the excitement out of me. Luckily, Aaron realized my disappointment and took hours to help me find something else. I ended up buying a Ford Explorer which was perfect and had everything I wanted. HE is the ONLY reason I bought a vehicle from the company that day. He was amazing, patient, and did his job perfectly... but that's where the good experience ended. After deciding to buy the vehicle and going through the numbers, I had to go talk to the finance gentlemen there, I believe his name was Anthony. He took FOREVER to call me in to sign the papers. It was almost a good two hours. Honestly, if the Ford hadn't been such a good price, I would have probably walked out. He calls me in, we sign papers, sweet.. everything is done, or so I thought.... A week later, the financer, Public Service Credit Union, calls me to confirm information regarding the vehicle.. ok.. no big deal, and then another week later Anthony calls me to inform me that I need to go back to McCloskey's to fill out additional information for the Credit Union so they would send the payment over. Are you kidding me?? Once again, this is an hour+ drive. I lost it at that point. How is it that I have been driving a vehicle for 2 weeks, that no one has paid for. I threatened to return the vehicle because I no longer wanted to deal with this company, and of course suddenly I didn't have to drive anywhere to sign anything else. I went to the credit union here in Aurora myself and spoke to a very nice manager who straightened everything out. Now here we are, about a month and a half later, and I receive another call from McCloskey's stating that they have my other set of keys and my coupons for free oil changes... so I call today to arrange a time for me to drive the hour+ to pick these up since for whatever reason they weren't given to me the day I bought my vehicle, and they inform me... well we are out of the coupons, but you can get your keys now and come back later for those.. *sigh*. Also, of course, my vehicle 4 weeks after having it is making strange noises in the engine, so thankfully I bought the extended warranty, but I'm still waiting back to see if they plan on charging me to look at it or not since I haven't had the vehicle that long. All in all, they have an amazing sales person at a crappy dealership. I wish Aaron would go somewhere a little more honest, because he is too good of a person to work there. I will never recommend someone to this company, nor will I ever purchase a vehicle from them again. More
by belissa00
Employees Worked With
Aaron Staples
September 16, 2014
Awesome Performance My husband and I were greeted immediately upon searching for our new car they had so many makes and models. Our experiance was great quick and headach My husband and I were greeted immediately upon searching for our new car they had so many makes and models. Our experiance was great quick and headache free. I would recommend them to a friend or family member. Their environment was warm and welcoming and will go back again if problems or upgrades come up in the future!!! thanx guys keep up the great work! More
by eanspach
Employees Worked With
Cody Trail
September 03, 2014
Terrible Experience Visited this dealership to purchase a car. Had excellent credit and had over half of our budget in cash to put down. They had very little selection of Visited this dealership to purchase a car. Had excellent credit and had over half of our budget in cash to put down. They had very little selection of vehicles within our price range. They promise a 4,000 trade in value which was not taken into consideration. They told us the deal only lasted the rest of that day, which was not the truth and was used just to get us on the lot. We were interested in a vehicle and could not even test drive it due to the fact they had lost the keys. We spent four hours there the first night and got absolutely no where. Had to drive another hour and a half to come back the next day and there were still no keys. After hours of sitting and waiting we finally got to test drive the car. We got out on the high way and had the car over heat and it would not excelerate leaving us stuck in the busy intersection. By the time we made it back to the dealership and popped the hood the engine was smoking and had a boiling over flow. The engine was completely done for. It was very unprofessional. We became very upset and disappointed. We spent a total of seven hours and the staff and manager took no consideration to the fact the service they were providing was awful. They didn't have any organization and I had to ask myself how they do any business this way. I would in no way recommend this dealership. We had a terrible Experience and I will never go back. More
by dnishy
Employees Worked With
Dezarae Nish
July 27, 2014
sales consultant Katie was very kind and helpful. Super customer service!Although I was unable to drive away with a car the same day..Katie did her best to help! Katie was very kind and helpful. Super customer service!Although I was unable to drive away with a car the same day..Katie did her best to help! More
by raewhitten
Employees Worked With
Katie Cummings
July 08, 2014
Honest professional service Thorough and professional service. Ranks the importance of recommended service with strait forward facts. No high pressure sales tactics. Great servic Thorough and professional service. Ranks the importance of recommended service with strait forward facts. No high pressure sales tactics. Great service experience for my Dodge Ram 1500. More
by mreddix
Employees Worked With
Greg & Frank
July 08, 2014
Treated with professionalism and respect Even though I was buying a very inexpensive car for my teenaged son's use I was well taken care of in every department from sales to repairs to financ Even though I was buying a very inexpensive car for my teenaged son's use I was well taken care of in every department from sales to repairs to finance. I did have an issue with the car that was quickly addressed by Rick in service. Rick called me frequently to let me know the progress of the car - I didn't have to call him - and I was so impressed by his proactiveness. Ray my salesman and Tim in finance were personable and professional. Thanks, Gentlemen for a great experience. More
by donna.mccainallday
Employees Worked With
Rick in service, Ray in sales, Tim in finance
July 01, 2014
final cost and financeing wasnt explaned after I agreed on the price of my truck and was told by Cory that he would let me have the truck for a flat $10000 with all the handling fees and taxe after I agreed on the price of my truck and was told by Cory that he would let me have the truck for a flat $10000 with all the handling fees and taxes paid . I was sent across the street to finance where he went over the financing so fast my head was spinning when I left . After I got home and when over the paper work I saw that I end up paying 15,000 . They add taxes and handling fees and also $1000 of a glass and tire warranty that I didn't want because it cover by my insurance anyway ,also a 2 yr warranty for $2,000 when I told it cost $200 . When I went back and went over it with them , they was willing to change anything saying " looks like a good deal to me ". So if you buy from Mccloskey make sure you go over the paper work and look for what it going to real cost you in the end before signing anything ! More
by FFLYNN
Employees Worked With
JB
