McElveen Buick GMC

Worst mistake that I ever made was buying a truck from here. The truck that I wanted was no longer there so they talked me into a bottom line truck at the top price. What a rip off!!! Zero stars!!! here. The truck that I wanted was no longer there so they talked me into a bottom line truck at the top price. What a rip off!!! Zero stars!!! More

Non-communicative. Internet sales passes to car sales and no one responds. You call and speak to a salesman to clarify what your seeing on line and they do nothing. You Internet sales passes to car sales and no one responds. You call and speak to a salesman to clarify what your seeing on line and they do nothing. You ask for pictures they do nothing. I suppose if you buying from out of state there doesn’t have to be any customer service at this dealership. I hope it is better for the folks who buy and live locally. As a manager of a large team in my business I would have a serious come to “do you still want a job” discussion with this sales team. More

The finance advisor was very courteous and knowledgeable. Mr. Williams quickly responded to my request and answered my questions. Mr. Williams quickly responded to my request and answered my questions. More

I've had multiple bad experiences with this dealership when it comes to the service department. For scheduled appointments my truck isn't their #1 priority fir an 830 am schedule appointment fir a simple when it comes to the service department. For scheduled appointments my truck isn't their #1 priority fir an 830 am schedule appointment fir a simple oil change the service advisor tells me it'll take a couple hours at 1150 I have to call back twice only to be told we have no idea what status you truck is at we will call you back only to be told uh we could have it done by 2pm... this os for an oil change?! Why waste my time... I took my truck here for repairs as well only to he told we are awaiting parts, we can't get to it yet etc when it was a scheduled appointment and im the one reaching out to them not vice versa they are always too busy to be bothered with me. I would get it if I dropped off my vehicle randomly to them but not when we schedule a time. Take your vehicle somewhere else... get better service elsewhere More

My go to dealership. I have purchased multiple vehicles from McElveen and have always been pleased with the experience and purchases. I have purchased multiple vehicles from McElveen and have always been pleased with the experience and purchases. More

Nice enough. Quick response. Decent selection of car. Unfortunately, they are not willing to negotiate at all. Quick response. Decent selection of car. Unfortunately, they are not willing to negotiate at all. More

Just received help from Terry on pairing my phone to my car. We have always received exceptional service from Kala and now Terry. Very happy with your Dealership. car. We have always received exceptional service from Kala and now Terry. Very happy with your Dealership. More

Drove down from Charlotte to buy a Camaro SS found it to not be on the lot because one of the managers is driving it like it’s a rental and he had it at his house. Guy wouldn’t sell the car to me because th not be on the lot because one of the managers is driving it like it’s a rental and he had it at his house. Guy wouldn’t sell the car to me because the manager had “plans” to buy the Camaro despite the fact that it was listed for sale and I was a ready buyer. More

I was overcharged. They fixed it fast. Very happy with service and professionalism. Highly recommend they stand behind there pricing. Also happy with purchase. I service and professionalism. Highly recommend they stand behind there pricing. Also happy with purchase. I More