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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
587 Reviews

587 Reviews of Bill Dickason Chevrolet Buick - Service Center

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April 10, 2024

Very deceptive to turn profits. This is the closest Chevy dealership to my house but I now prefer to drive farther for better service with integrity. More

by ANDRE_8989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mariela Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buzzy gets a half star for his scamming ways.
April 10, 2024

Mariela was very patient and listened to my concerns. It took quite awhile, but they finally figured it out. That bug leg in the air flow made my car so finicky. So far so good. Thanks for your help. More

by DJMJMANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

They are very fast and reliable. Fixed my truck in less time and money than originally thought. More

by rwilson3358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

The oil change I needed was done promptly. However the car now hesitates noticeable when cold. It is less noticeable when warm. The problem began after they looked for a coolant leak was smell More

by marvo451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Courteous and respectful and kind and caring and knowledgeable will visit many more times and recommend this dealership to anyone More

by ROWENAROBINSON93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
April 04, 2024

ANOTHER SAVE FROM B D CHEVY! ! Master cylinder went out in grandsons work van. Buzzy, Brady & Tyler rocked it! They got the master cylinder installed, flushed the brakes & he w More

by Johnny Hinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lumpkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

The service advisor Buzzy was as helpful as anyone could be. When I lost my car key he helped me get the new one, and programed. Thanks More

by DYNODAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buzzy
April 03, 2024

Awesome experience; extremely satisfied with the service received, I will definitely recommend the dealership to friends and family. More

by liddieann60@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Service was great. Staff is very friendly and informative when it comes to getting my car serviced. More

by rwilson3358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

I bought a 2020 jeep gladiator was had to buy a service plan that was for oil change and tire rotation. After first oil change was told you could not rotate the tire because your lift would not go high eno More

by ghokit1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mariela Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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