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McLarty Honda

Little Rock, AR

4.0
612 Reviews

10 Colonel Glenn Court

Little Rock, AR

72210

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Showing 612 reviews

December 27, 2021

Had an appointment at 8:15. Sat in my car for almost an hour before driving off. There were 8 cars in front of me and 7 or 8 cars behind me. I called and spoke to the manager and the only thing he has to s More

by McLartyServiceSucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Cates
Dec 27, 2021 -

McLartyServiceSucks responded

I have been going to McLarty Honda for my oil changes for over 10 years. This is the first time that I have received such terrible service. The manager (David) told me that they are busy and everyone just need to be patient. It was Christmas Eve and I asked him why did they allo so many people to make appointments if they knew they didn’t have the manpower to deal with the demand. He was very rude and snappy and nothing he said made sense

Dec 28, 2021 -

McLarty Honda responded

We're saddened to see that you had a less than five-star experience with our dealership. We strive to provide timely and quality customer service, and we apologize if this was not the case for you. We have alerted our management staff to this review and will have someone reach out to you shortly. Would you please provide us with the name your appointment was scheduled under?

December 14, 2021

Took car in for 60,000 mile service. No problems just the suggested service. Was told cost would be approx $1000.00. When paid charge was $1489.00. No one called to say would be more than I was told. Service More

by msells509
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Dec 15, 2021 -

McLarty Honda responded

We're saddened to see that you had a less than five-star experience with our dealership. We strive to provide transparency throughout the service process, and we apologize that this was not the case for you. Would you mind providing us with the name your service was provided under so we may reach out to you directly?

October 06, 2021

Had a lot of issues with my bank and Darrel and Kevin both were extremely helpful. Great car buying experience. Would recommend this dealership for sure. More

by Zach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Taylor, Kevin Berry
August 24, 2021

12 hours agoNEWDon't waste your time. I found a car here 12 hours agoNEW Don't waste your time. I found a car here that I wanted to purchase and was turned away. I live a few hours away so all of the commun More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whitney Evans
August 10, 2021

I had one UNFRIENDLY VISIT for service and David called regarding the visit and LISTENED TO MY COMPLAINT. He was very concerned and wanted to make it right. Thanks David for caring enough to call. Pamela More

by copastorpam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Cates
March 27, 2021

I’ve met a lot of salesmen and I’ve had good experiences at most places that I’ve been. However, nothing compares to the service I got at McLarty Honda. From the moment I walked in I was greeted at the door More

by misti.hess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Turner
February 03, 2021

My daughter's Monday started very badly. Her 2013 Honda Pilot had to be towed to your dealership service department. A young man named Chris (I don't see him pictured) met us and just took care of everyth More

by kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know Chris' last name, but he was a young, sharp lookin' Hispanic man. GREAT service.
October 22, 2020

HORRIBLE!!!! HORRIBLE!!!! Chris Porter ruined my deal!!!!! He was very uneducated on the process of what it would take to close my deal. I hate I worked with him. I would have been in my car by now. More

by Ermitch4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Porter, Will Shirnes
July 31, 2020

The Whole Car Buying Experience Was Terrific! Whitney is a top shelf salesperson, for sure. Her tenacity and hard work helped me to find the car of my dreams. When I first talked to her, I wasn't More

by martyellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Frazier, Whitney Evans
July 20, 2020

Sales people need better sales skills NEVER EVER BUY FROM MCCLARTY!!! I will NEVER buy or REFER anyone to buy from McClarty.. I was McLarty Honda on Saturday July 4th looking to trade in m More

by Kellie Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reece Hancock , Steven Brooks, Darrell Taylor
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