Mears Mazda Volvo
Lubbock, TX
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Thorough and professional First contacted service desk as to issue I was having,service dept told me exactly what was wrong and scheduled me first next day, then resolved issue First contacted service desk as to issue I was having,service dept told me exactly what was wrong and scheduled me first next day, then resolved issue and all was perfect, their dealership is and has always been first rate. More
Routine maintenance I always have great service there except this time. Joe Woods who usually takes care of me is not there and it was anew young man, and he is not as at I always have great service there except this time. Joe Woods who usually takes care of me is not there and it was anew young man, and he is not as attentive to details as the previous people. For example, he didn’t even offer a ride home while I’m waiting for my vehicle, nor my car reminder for the next maintenance is reset. I had to come back again for them to reset it. He is not friendly and it seems he wants his costumer to do his job. Overall experience is I could have gotten my maintenance done in another place and paid a lot cheaper price and probably gotten a lot better service More
Recall/service visit Wyatt was excellent with customer service, and extremely efficient when multiple customers backed up the service line. Very professional, friendly, an Wyatt was excellent with customer service, and extremely efficient when multiple customers backed up the service line. Very professional, friendly, and answered all my questions in a way I could comprehend. More
Oil leak Wyatt was very professional courteous , but honest about letting me know that my oil leak was from an off brand plug that had been replaced by someone Wyatt was very professional courteous , but honest about letting me know that my oil leak was from an off brand plug that had been replaced by someone else/business that didn’t fit. Mazda dealership Replaced & fixed quickly. I expected to leave my vehicle for at least a day or two since I dropped by unexpected, they called in about 90 minutes to report that the vehicle is ready to be picked up. very low reasonable cost. I won’t let anyone else change my oil or touch my Mazda after this, other than Mears Mazda. Thank you, Anna Lisa Lee :-) More
Best buy ever. It was my first time buying a car and they made it as simple and easy as possible. Definitely will return for my next buy :) It was my first time buying a car and they made it as simple and easy as possible. Definitely will return for my next buy :) More
Great experience Very helpful and worked fast to find me a vehicle. They even delivered the vehicle to me 3 hours away. I am very pleased with the service was given. Very helpful and worked fast to find me a vehicle. They even delivered the vehicle to me 3 hours away. I am very pleased with the service was given. More
2019 VOLVO XC90 Cameron, jeremy & the rest of their crew their at Mears were just awesome to deal with !!! They made our decision on buying our new 2019 Volvo XC90 a Cameron, jeremy & the rest of their crew their at Mears were just awesome to deal with !!! They made our decision on buying our new 2019 Volvo XC90 an easy one!! Hands down the best in this area!!! Highly recommend these guys!!! :) More
Great customer service Great sales, helped me get into what I wanted. Would definitely refer someone who’s looking into buying. Would buy another vehicle from Mears Mazda Great sales, helped me get into what I wanted. Would definitely refer someone who’s looking into buying. Would buy another vehicle from Mears Mazda More
Good customer service From the beginning everyone was helpful, attentive and friendly. Went to just browse the selection of vechlies and ended up making a purchase. Would r From the beginning everyone was helpful, attentive and friendly. Went to just browse the selection of vechlies and ended up making a purchase. Would recommend others go here to do business. More
Customer Service They stayed after hours to get me taken car of. Fair and honest sales man (Jesus). Friendly and nice sales team. Excellent experience would recommend They stayed after hours to get me taken car of. Fair and honest sales man (Jesus). Friendly and nice sales team. Excellent experience would recommend to anyone looking to buy a car. More