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Mercedes-Benz Of Kansas City
Kansas City, MO
812 Reviews
Thank You for Choosing Mercedes-Benz of Kansas City
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City, and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 812 reviews
April 23, 2024
Carter was very professional, courteous, and a pleasure to work with. He was not your stereotypical car salesman. to work with. He was not your stereotypical car salesman. More
by jhjorns
Helpful April 20, 2024
We loved working with Carter. He was knowledgeable but also willing to say he needed to check with others if we asked him something he was unsure about. He followed up after and I He was knowledgeable but also willing to say he needed to check with others if we asked him something he was unsure about. He followed up after and I would feel comfortable contacting him as I get to know my car better. More
by Ann Addison
April 20, 2024
Amazing experience. Kirk and team are the best out there. They understood our needs and worked hard to meet and exceed those. Kirk and team are the best out there. They understood our needs and worked hard to meet and exceed those. More
by Thomas
April 18, 2024
Very professional. Nobody was rushing you to buy a car. They helped us find the exact car my wife wanted. Nobody was rushing you to buy a car. They helped us find the exact car my wife wanted. More
by grewaldeepak22
Employees Worked With
April 05, 2024
Excellent buying experience. Knowledgeable, experienced and professional staff. The whole process was quick and easy. Shervin was especially helpful and sincere. Knowledgeable, experienced and professional staff. The whole process was quick and easy. Shervin was especially helpful and sincere. More
by jeffshoe10
April 04, 2024
Very pleased with buying experience. Kirk Willms understood what we are looking for and we were to find great vehicle for us. Kirk Willms understood what we are looking for and we were to find great vehicle for us. More
by tunkunas
March 25, 2024
After purchasing a certified pre-owned GLE450 from MB of KC, I took it in for the first oil change at another MB dealership only to find that MB of KC service department that had done an oil change as part KC, I took it in for the first oil change at another MB dealership only to find that MB of KC service department that had done an oil change as part of the certification process had over-torqued the bolts to the access panel, which required they be cut out and replaced. I ended up having to pay over $600 for an oil change. While the loc al dealership never should have charged me for that work and would refused to reimburse me for what should be just customer courtesy, when I asked that MB of KC to reimburse me for the other service department's work, they stepped up and are sending me a check even though it's something that they would never have charged me for in the first instance. Brad Farjado was an advocate for me as the customer and makes customer satisfaction a priority before, during and after a sale. More
by MB Newbie
February 29, 2024
The dealership was very accommodating and sincere. I found this dealership to be fair and straightforward in negotiating the transaction. It was a pleasant experience. I found this dealership to be fair and straightforward in negotiating the transaction. It was a pleasant experience. More
by sdpalmisano
February 19, 2024
We received excellent service throughout the shopping and buying experience. Bliss Kim was a wonderful salesperson to work with. buying experience. Bliss Kim was a wonderful salesperson to work with. More
by queenbee1
