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Mercedes-Benz Of Kansas City
Kansas City, MO
811 Reviews
Thank You for Choosing Mercedes-Benz of Kansas City
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City, and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 811 reviews
December 06, 2019
Excellent response to a problem I had an issue with my car just when I was needing to drive a lot with my family. I contacted my Service Representative, Johnny Kartsonis, and he fou I had an issue with my car just when I was needing to drive a lot with my family. I contacted my Service Representative, Johnny Kartsonis, and he found a way to work my car in to diagnose the problem. They figured out what was wrong and got me home the same day - while I was waiting at the dealer. It was fantastic. More
by Richard
Employees Worked With
Johnny Kartsonis
Helpful December 06, 2019
Total perfection Been using the Martin City dealership for many years and totally thhrilled with their servive, my service advisor (John Doolittle) their courtesy, fri Been using the Martin City dealership for many years and totally thhrilled with their servive, my service advisor (John Doolittle) their courtesy, friendly atmosphere and servicing my needs in a very prompt fashion. That had not been my past experience with the dealership in Mission, KS. More
by roch4d
Employees Worked With
John Doolittle
December 06, 2019
NOT AT ALL FRIENDLY AND RESPECTFUL The experience I had this week with the service department was not respectful of my time or friendly. I would not take our cars back there again. The experience I had this week with the service department was not respectful of my time or friendly. I would not take our cars back there again. More
by J
Employees Worked With
TJ
December 05, 2019
John Doolittle is absolutely superior. My requested services were completed in a timely fashion and he kept me informed of the progress. I appreciate the outstanding service John and his entire team pr services were completed in a timely fashion and he kept me informed of the progress. I appreciate the outstanding service John and his entire team provide. More
by blb66207
Employees Worked With
John Doolittle
November 30, 2019
routine service TJ is always professional and helpful. The lobby area is a great space for waiting, although I rarely have to wait. Great service and customer focus TJ is always professional and helpful. The lobby area is a great space for waiting, although I rarely have to wait. Great service and customer focused dealership. The Thanks! More
by Mike
Employees Worked With
TJ Altaji
November 27, 2019
Great experience for us in every way, working with Ritchie Sexton and the entire MB-KC team! Excellent 5-star rating from start to finish. Ritchie Sexton and the entire MB-KC team! Excellent 5-star rating from start to finish. More
by pastorgarylondon
Employees Worked With
Ritchie, Fernando
November 27, 2019
17 months - same problem, still not fixed I've been bringing my MB into this dealership for 17 months, since I bought it. From day 1, I've had the same problem with my head unit and Mercedes I've been bringing my MB into this dealership for 17 months, since I bought it. From day 1, I've had the same problem with my head unit and Mercedes has told me it's my problem to figure out. 4 phones later and the finally publish a TSB, but basically with the same guidance, not our problem, you should hard reset your phone every time iOS updates. Even Ford has this figured out! I should have saved myself 30k and bought a Ford SUV! More
by mkmary
Employees Worked With
Matt Hoover
November 23, 2019
Our service advisor, TJ, is first rate always exceeding expectations! He takes the time to explain why something needs to be done right away, can wait and how long expectations! He takes the time to explain why something needs to be done right away, can wait and how long More
by Swesthead
Employees Worked With
TJ
November 22, 2019
S550 40,000 MILE SERVICE I have bought 3 Mercedes at this dealership in the last 10 years and have always used this service department as well. Johnny has been very good to wo I have bought 3 Mercedes at this dealership in the last 10 years and have always used this service department as well. Johnny has been very good to work with. More
by ohio1014
Employees Worked With
Johnny, service rep
