Mercedes-Benz Of Kansas City

Dwayne and the entire staff we interacted with at this dealership were professional, courtesy and respectful. They appreciated our time and respected our interests. Prior to finalizing on our car, I als dealership were professional, courtesy and respectful. They appreciated our time and respected our interests. Prior to finalizing on our car, I also visited 5 other dealerships, including Audi, BMW, Volvo, Infiniti, and found the service and respect provided by Dwayne and this dealership far superior to all of the other dealerships. The overall experience was outstanding. Sincerely, Piyush Sampat More

Mercedes Benz of Kansas City and Julie Langton are awesome! I live in Omaha and had to work with them over the phone and the experience could not have been any better. Julie was very friendly and we awesome! I live in Omaha and had to work with them over the phone and the experience could not have been any better. Julie was very friendly and went out of her way to get me the best price possible on the vehicle that I purchased as well as answer any and all questions that I had in a timely manner. I honestly could not have been happier with Julie, the dealership and the vehicle that I purchased. Go check out the dealership and ask for Julie! More

It was an absolute plesure to work with Eric Radzins. He It was an absolute plesure to work with Eric Radzins. He is fair, positive, and very professional. He cares about MB customers. I am coming back.... It was an absolute plesure to work with Eric Radzins. He is fair, positive, and very professional. He cares about MB customers. I am coming back....and will tell my friends about my positive experience. More

The overall experience was just great! Everybody did a super job. We looked at several different models and took several test drives of the various vehicles. super job. We looked at several different models and took several test drives of the various vehicles. More

I bought my 16 year old daughter a 2007 Mini Cooper that quite frankly was really " Like New " after 6 weeks of looking at warmed over cars with 100,000 miles for $8,000 - $10,000 .... It would never have d quite frankly was really " Like New " after 6 weeks of looking at warmed over cars with 100,000 miles for $8,000 - $10,000 .... It would never have dawned on me to look at a Mercedes Dealership for a affordable used Car - Luck for me, I found the Car on Cars.com - a Loaded 2007 Mini Cooper with 66k mi - after searching dealership after dealership I was skeptical that a Car of this Caliber could be bought for $12,400 - I contacted Whitney by e mail - within an hour the Manager had called me - and I took a leap of faith and bought it sight unseen - When we picked the Car up the following Day - I was told it was Nice - but this Car was Like New - not a ding - Sitting on 4 brand new tires - seats looked as if they had never been sat in - I had seen so many at Best average Cars that Dealers wanted High Retail Prices on with 80K - 100K miles - It was hard to believe - Richie Sexton was my Sales Person - You could not ask for a Nicer Person - We only bought a $12,400 Car - But we were treated as if we had bought a $75,000 New Mercedes - The Car is Perfect - Zero issues .... I will start my next search with Mercedes of Kansas City - I doubt you can buy a Nicer Vehicle - Priced as well & I know you can not do so with the Delivery Experience - Whitney Buehler was our Internet Connection - Greeted us at the Store - Thanked us when we left and has followed up with us to make sure we were happy - When was the last time someone sold you a used car & called you back to see if it was okay ? Great Experience ! More

Julie Langdon was the reason we purchased a vehicle from MB-KC. We first met Julie several months ago, but the dealer did not have the vehicle we were wanted. Later, we found the vehicle that we wanted at MB-KC. We first met Julie several months ago, but the dealer did not have the vehicle we were wanted. Later, we found the vehicle that we wanted at the other KC area Mercedes dealer, but we found the sales staff at the other dealer to be both arrogant and indifferent. So, we returned to see Julie and she eventually found a vehicle that worked for us and helped get the price to a reasonable level. She was pleasant, funny, and no high pressure - her sales manager was also helpful and friendly. Bottom line, the people at this dealership seemed to care if we were happy and were willing to deal as compared to the Kansas dealer who's attitude was "we have the product you want, so we don't have to treat you well." If our vehicle performs well, we will by our next one from Julie, too. More

This was our 3rd purchase of a Sprinter Van from Mercedes of KC in the last couple of years, and Ernie Temple has always come through and found us what we needed. He has always been friendly and helpful and of KC in the last couple of years, and Ernie Temple has always come through and found us what we needed. He has always been friendly and helpful and always follows up with me and checks in with me at least once a quater just to see how things are going. More

We appreciated the straight forward sales approach,( no games ) and friendliness of your staff. We have used your service department for some time but this was our first purchase from MBKC. We would recomm games ) and friendliness of your staff. We have used your service department for some time but this was our first purchase from MBKC. We would recommend this business. More

Had a great experience and love my car (C300 4MATIC). Had a great experience and love my car (C300 4MATIC). Julie worked really hard to find the car I wanted and helped with everything I asked througho Had a great experience and love my car (C300 4MATIC). Julie worked really hard to find the car I wanted and helped with everything I asked throughout the process. Would highly recommend them!!! More

My experience with the purchase began through the USAA Car Buying Service. Ralph Schweer contacted me by phone less than an hour after I completed USAA's online vehicle selection and pricing process. Ra Car Buying Service. Ralph Schweer contacted me by phone less than an hour after I completed USAA's online vehicle selection and pricing process. Ralph attempted to find an available vehicle that met my criteria but one was not available. I then met with Ralph and did a test drive of a vehicle similar to what I wanted. He told me that the dealership had a manufacturing slot available in early in January and by using it I could get whatever I wanted. I accepted that offer and now have the new car exactly as I specified and it was delivered a couple of days earlier than the date he originally estimated last November. Ralph kept me very well informed of the status of the car throughout the building, shipping, and delivery process. I met with Julie and Fernando when I took delivery of the car. Julie thoroughly described the features and how the dealership's service process works and Fernando prepared the paperwork and described various post-delivery maintenance options available. Overall, all three employees were very friendly, courteous, knowledgable, and helpful. There was never any pressure to buy or add anything that I didn't want and all aspects of the process were totally clear. The performance of each of the three exceeded my expectations and compared to the numerous other new cars I've purchased from other dealers in several states, they are absolutely the best. My overall experience was superb. More