The worst customer service ever .
i got called for recall service . I went first time , then after 30 min they told me the repair piece is not available , so I left !!!
Next time they called me , and I scheduled my car pick up between 8-9 am !!! I waited till 10 no nobody showed up .
Around 1040 , I called them to check ,they connect me to the driver that was lost in Cleveland downtown, and he doesn’t have GPS and he doesn’t know how to use google maps , waze , or apple map !!!! I tried to help him to find my place,but he was lost.
I called the manager to complain .. I left two messages ... did he even call back ??? U got the answers ... No
Such a bad service .. and I will re consider all my future car shopping ...
well ,this how u lose customers .