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Mercedes-Benz of Akron - Service Center

1.6

1 Lifetime Service Review

1361 Market Street, Akron, Ohio 44305

1 Review of Mercedes-Benz of Akron - Service Center

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December 27, 2017

"Worst customers service ever "

- Doctorabouleila

The worst customer service ever . i got called for recall service . I went first time , then after 30 min they told me the repair piece is not available , so I left !!! Next time they called me , and I scheduled my car pick up between 8-9 am !!! I waited till 10 no nobody showed up . Around 1040 , I called them to check ,they connect me to the driver that was lost in Cleveland downtown, and he doesn’t have GPS and he doesn’t know how to use google maps , waze , or apple map !!!! I tried to help him to find my place,but he was lost. I called the manager to complain .. I left two messages ... did he even call back ??? U got the answers ... No Such a bad service .. and I will re consider all my future car shopping ... well ,this how u lose customers .

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Nathan Beaver
4.0
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