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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,009 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,009 reviews

July 29, 2020

Wayne Discus is very knowledgeable which is the reason we keep coming back. My son is interested in a vehicle and he was unsure whether he would lease or purchase. Wayne sat with him and went over everything More

by 13beaver
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 29, 2020

Wayne was very pleasant and enjoyable to work with, very hard working. Dealership was very clean and all employees were very nice. The finance department, Allan was easy to work with also. Highly recommend More

by Elisabethlinz119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 28, 2020

Ron was totally amazing! Upheld his word, stayed transparent through the whole process and got me in the perfect car! Definitely military approved as well!! More

by Greg P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Scherr
Jul 29, 2020 -

Mercedes-Benz of Annapolis responded

Greg, thank you for your support! We're happy we could help. Our team is available should you require any extra help. Safe travels!

July 28, 2020

Outstanding Experience! We are not new to the luxury vehicle market or to Mercedes Benz... However, our time spent with Jim Holthaus exceed any experience we have had anywher More

by Nancy Rizzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Holthaus
Jul 29, 2020 -

Mercedes-Benz of Annapolis responded

Nancy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!

July 28, 2020

Service Rep Tommy Tate was exceptional. His courteous demeanor and responsive attitude will have me return for future service needs. It is service such as this that creates long term relationships with c More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Tate
Jul 29, 2020 -

Mercedes-Benz of Annapolis responded

J, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2020

I purchased my vehicle all the way from Indiana and the process was absolutely one of the easiest processes I’ve ever experienced. I’m a dealer my self and these people are top notch and i highly recommend More

by Joshstewart7711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Mercedes-Benz of Annapolis responded

Josh, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 20, 2020

Mia Castle reached out to me after my inquiry, and was hospitable every step of the way. She allowed me to process the vehicle and take it for a nice drive before purchasing. It was a flawless transacti More

by winsteadsays
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 20, 2020

MB of Annapolis is just grand I really liked this dealer and my buying experience. The staff (and I) wore masks. The Dealership was clean. All staff were kind, and were trying to More

by christine b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sturgeon
Jul 22, 2020 -

Mercedes-Benz of Annapolis responded

Christine, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis - Service Center. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 20, 2020

Excellent Service I've had great service on my car for 3+ years. I've been able to have a loaner car for the day which makes it easier. Alex Clothier is an excellent More

by mondokb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Mercedes-Benz of Annapolis responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis - Service Center. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 19, 2020

Customer service was exceptional, I filled out the form online and the manager called me back in less than 10 minutes. The car I was interested in was already packed at the front of the building waiting fo More

by Adeola
Recommend Dealer
Yes
Employees Worked With
Asher Chaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Scherr
Jul 20, 2020 -

Mercedes-Benz of Annapolis responded

Adeola, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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