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Mercedes-Benz of Arcadia

Arcadia, CA

4.9
1,023 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,023 reviews

February 01, 2017

Great service This is my 3rd Mercedes from Rusnak. I love Servicing my car here. today i got a SLK from Billy Kwan. He is easy to work with and very experience. I w More

by stephanieyuyu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
Feb 07, 2017 -

Mercedes-Benz of Arcadia responded

Stephanie, thank you for your continued patronage and your excellent review. I am happy to hear that you have enjoyed our Service department, as well as your most recent purchasing experience with Billy! - Huy Nguyen, Customer Service Manager

February 01, 2017

No mucking about Told our salesman Andre Voglezon the price we wanted, and any concerns we had. All taken care of pronto, there was no waiting around, no mucking about More

by Spursphil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Lau, Khaled Gawad, Andre Voglezon
Feb 07, 2017 -

Mercedes-Benz of Arcadia responded

I am pleased to hear about your easy and wonderful experience with Andre and Khaled. We hope you love the new vehicle, and thank you for choosing Mercedes-Benz of Arcadia. - Huy Nguyen, Customer Service Manager

January 29, 2017

Excellent Buying Experience Jason Kung made this car buying experience very satisfying. I have bought multiple cars from Porsche, BMW, and Mercedes, but this was definitely the m More

by andyhuang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kung
Feb 06, 2017 -

Mercedes-Benz of Arcadia responded

Andy, thank you for the wonderful review! I am happy to hear that Jason made this an enjoyable experience. Thank you for choosing Mercedes-Benz of Arcadia. We look forward to working with you in the future. - Huy Nguyen, Customer Service Manager

January 26, 2017

Very professional and honest. Great Experience I went to Mercedes Benz of Arcadia and purchased a used car. The experience there was awesome, so many great looking cars, but most importantly great More

by steven24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Voglezon
Feb 06, 2017 -

Mercedes-Benz of Arcadia responded

Steven, I am thrilled to hear about your wonderful experience with Andre! I am glad to know that he made you feel comfortable during your visit. Thank you for choosing Mercedes-Benz of Arcadia, and enjoy your new vehicle. - Huy Nguyen, Customer Service Manager

January 24, 2017

Great Purchasing experience with this great dealer ship, This is the third vehicle we purchased with Mercedes-Benz Arcadia, sales person Andre Volglezon is very professional and experienced. With his help, More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Voglezon
Feb 06, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for the outstanding feedback. I am thrilled to hear about your experience with Andre! We are excited to work with you in the future, and hope you continue to love your new vehicle. Thank you for choosing Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

January 19, 2017

Professional and honest Efficient and professional experience with full understanding of customer's needs. Efficient paperwork and timely vehicle delivery. Follow up call. Wi More

by dan thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce
Jan 30, 2017 -

Mercedes-Benz of Arcadia responded

Dan, thank you for the excellent review. I am pleased to hear that you had an efficient and professional purchasing experience. We thank you for choosing Mercedes-Benz of Arcadia, and look forward to working with you in the future.- Huy Nguyen, Customer Service Manager

January 05, 2017

Auto purchase I purchased a brand new car and Andre and Brain was absoloutly wonderful, actually everyone there was great! They were very informative and FAIR. I wi More

by Jacalhoun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Wong , Brian Beatt, Andre Voglezon
Jan 16, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for the great review, and for recognizing Andre and Brian! I am so pleased to hear that you had a fair, and pleasant experience! - Huy Nguyen, Customer Service Manager

January 02, 2017

very good Because all the sales men are nice, good services, kindly and know everything about the car, after we bought the car, they also call us again to ask More

by bentz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
celina chen, Peter Liew, Andy Tan
Jan 06, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for the fantastic review! I am so happy to hear that everyone you encountered was prompt, helpful, and friendly! We hope you love your new vehicle, and thank you for choosing Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

December 30, 2016

Service Dept.'s Service Was Excellent! Brought my car in for B Service & other issues. Service was very courteous & prompt. I was timely informed of the status of the service and when the v More

by dts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Jan 06, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for the excellent review of our Service team! I am happy to hear that everyone was courteous and prompt, and that they kept you updated about your vehicle. Thank you for the great review and for choosing Mercedes-Benz of Arcadia. - Huy Nguyen, Customer Service Manager

December 29, 2016

Above and Beyond The personnel at Rusnak Mercedes always go above and beyond. They are friendly and very professional. The new building is beautiful and truly compli More

by ew62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nite, Anthony Ziemann, Carlos Barron
Jan 06, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for the terrific review! I am so happy to hear that you enjoyed your experience and the new building! We - Huy Nguyen, Customer Service Manager

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