Mercedes-Benz of Arlington an American Service Center Company

Service Rendered I have received Excellent service throughout the years of having patronized this dealership , that is, 2002 thru 2015. .It's been Great dealing with t I have received Excellent service throughout the years of having patronized this dealership , that is, 2002 thru 2015. .It's been Great dealing with the same Service Representative throughout this time frame. Hats Off to Mercedes-Benz of Arlington. More

Customer Satisfaction My Service Advisor, Kit Cross and mechanic, Tom obviously value customer satisfaction and once again made sure that I would be totally satisfied with My Service Advisor, Kit Cross and mechanic, Tom obviously value customer satisfaction and once again made sure that I would be totally satisfied with this service experience which I definitely was.. More

Very helpful Gary was extremely helpful and got me out of their with my loaner car quickly which I very much appreciated. I have already recommended your store to Gary was extremely helpful and got me out of their with my loaner car quickly which I very much appreciated. I have already recommended your store to friends. More

Friendly Service Department Great experience, friendly service, quality work. There is nothing I hate more than walking into a service department with a problem and the represen Great experience, friendly service, quality work. There is nothing I hate more than walking into a service department with a problem and the representative who I initially talk to sighs, shrugs up his shoulders, while pulling up the wait band of his pants. When I walk into my M-B service department with my various "It happens" issues, the representative in nodding his head, has a smile on, and sets the tone of "no problem". That is why I go to M-B service, they take my problems away, and do it quickly. Thanks for making owning a car fun, not a hassle. More

Excellent follow up. I had some work done on my vehicle and noticed I was getting some low oil alerts. I brought it back into the dealership and they were able to handle t I had some work done on my vehicle and noticed I was getting some low oil alerts. I brought it back into the dealership and they were able to handle the issue very swiftly. I had my vehicle back the same day. I am very impressed with the courtesy and attention with the service team here. More

good service This was good, though costly , experience. Kit Cross does a good job. The car is old, but still functions well and Kit keeps it going, with occasional This was good, though costly , experience. Kit Cross does a good job. The car is old, but still functions well and Kit keeps it going, with occasional discounts to soften the blow. More

Service Service dept was great. Cost was fine. Also made some plans for future work. High did a great job I'm tired of writing I don't like this field Service dept was great. Cost was fine. Also made some plans for future work. High did a great job I'm tired of writing I don't like this field More

Auto Service I've been very satisfied with the service provided on my 1999 C230. It rides fine. When I'm ready to buy, I'll buy again from AmServCtr. I've been very satisfied with the service provided on my 1999 C230. It rides fine. When I'm ready to buy, I'll buy again from AmServCtr. More

Quality of service I return for service at ASC because of the service i receive from my service advisor. I feel he believes in good customer service.i always tell my fri I return for service at ASC because of the service i receive from my service advisor. I feel he believes in good customer service.i always tell my friends that if they want quality service go to ASC and always ask for Garry. More

My recent service experience The service provided by Kit Cross is simply exceptional. It was really indeed a great service offered. I would definitely go back to Kit Cross for my The service provided by Kit Cross is simply exceptional. It was really indeed a great service offered. I would definitely go back to Kit Cross for my future services too. More