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Mercedes-Benz of Austin

Austin, TX

4.6
1,330 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,330 reviews

December 16, 2019

Purchase of C-300 This is the 4th car I've purchased from this dealer. I've always had a positive experience. I would return to this deal again. More

by Clive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells, W.C. Wright
Dec 18, 2019 -

Mercedes-Benz of Austin responded

Talk about a great review! Glad you really enjoy things here, Clive. Your continued support means the world to us and we appreciate you sharing. -The Team at Mercedes-Benz of Austin

December 10, 2019

I have purchased several Mercedes over the years and no one does it better, smoother, and with less hassles than Ray Terranella. No every day you walk in and purchase two Mercedes, but I will day I wou More

by BrianSbrocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Terranella, Matt Juron
Dec 18, 2019 -

Mercedes-Benz of Austin responded

Brian, thanks so much for the kind words! We're thrilled the staff and service have been nothing short of perfect. Congratulations on the vehicles and happy cruising! -The Team at Mercedes-Benz of Austin

December 05, 2019

Sales W. C. has sold me three cars. I would purchase another one from him. He is excellent. He has a wonderful personality. And he is a good listener. More

by Clive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells, W.C. Wright, Jordan English
December 04, 2019

Chris Hernandez was extremely helpful, deeply knowledgeable about his products and patient.. He stayed until 8:30pm two days before Thanksgiving helping achieve our dream. More

by M2Sadie
Recommend Dealer
Yes
Employees Worked With
James, Chris Hernandez, Jordan English
December 04, 2019

Heath and Jordan made my sales experience a dream. Best Mercedes dealership! Sales and Service staff are best of the best. Love that they are still family owned. More

by minh
Recommend Dealer
Yes
Employees Worked With
Heath Bracken, Nick Opinker, Matt Juron, Jordan English
December 03, 2019

over the top after dealing with Fletcher Jones in CA i needed a great dealership in texas. Very disappointed with Dallas dealer but ended up at the Austin dealersh More

by mac happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Ruiz
December 01, 2019

I damaged a tire during Thanksgiving travel, called the dealership Friday afternoon, and they were able to fit us in the next day. Best dealership service anywhere. More

by LH
Recommend Dealer
Yes
Employees Worked With
Brian Smith
November 27, 2019

Please! Whatever you do, never purchase a car from this dealership. The WORST! You will regret it! They are not ethical in the way customers are handled. They do not keep their word. Very disappointing! More

by JRT
Recommend Dealer
No
Employees Worked With
Jim McGuane, Heath Bracken, Brad Shaw
Nov 30, 2019 -

Mercedes-Benz of Austin responded

JR, we always want our guests to encounter the best and we're committed to providing a principled shopping experience. We're having trouble locating you in our system so we're not sure where we went wrong. I invite you to contact me personally at Timothy.Shook@cagaustin.com so that we can learn more about your visit. -Timothy Shook, COO

November 25, 2019

Eddie Aguilar is very helpful, knowledgeable and and friendly .. he has always been accommodating and easy to carry on conversation very polite gentleman. I highly recommend him. More

by Tony1322
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
November 25, 2019

I felt like a valued customer from the time I arrived until I left. My car was ready sooner than expected and was washed and vacuumed. The waiting area was very comfortable. More

by jtpetro
Recommend Dealer
Yes
Employees Worked With
Nick Nolan
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