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Mercedes-Benz of Baton Rouge - Service Center

4.7

166 Lifetime Service Reviews

10949 Airline Hwy , Baton Rouge , Louisiana 70816

167 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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November 15, 2018

"Great service "

- Msonnier

D’arcy is the best, he always treats me like I’m his only customer. Best service center I’ve ever delt with over the years

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Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 07, 2018

"GLC300 Coupe Service"

- kraigmlang

Courteous and professional service from schedule of service through delivery. Windshield was delivered in time for Service B. We are most pleased with MB of BR...

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Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tear Walker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 06, 2018

"First Service Visit"

- Groch

Buying a Class C motorhome on a MB Sprinter chassis I did not know how service would be handled. D’Arcy and MBOBR went above and beyond anything I expected. D’Arcy treated us like we were lifetime customers. We were planning a trip and they got us in and out well in advance for our trip. I can’t say enough about the outstanding service we received. Many thanks from Greg and Verna Rochel

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : The service tech was also outsy
October 28, 2018

"Great"

- carolann

The technician did an excellent job and was very professional, courteous , and prompt. He was efficient and serviced my car in a reasonable time. Great Job

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Ron Escoe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Natalie Rabb
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lynn Whitty
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Gwen Wild
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Roadside Assistance Technician
October 24, 2018

"Excellent service"

- HoneyBeeLa

Excellent service; friendly, professional and easy to get an appointment. We have been pleased with our vehicle and may purchase another one in the future.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 23, 2018

"Visit on 10/23/18"

- Rudy12

Great service friendy people...makes me want to go back! Andrea B is always a pleasure to work with and Larry M always shakes my hand and we make good conversation!

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Recommend Dealer
Yes
Employees Worked With
Larry Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andrea Bridwell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 19, 2018

"Great service"

- Adele

Well organized check in with no waiting. I’ve had the same service rep for years, and she’s awesome. Margie goes above and beyond to take care of whatever I need.

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Recommend Dealer
Yes
Employees Worked With
Marjorie Reiff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 17, 2018

"Great Service - Great People"

- Critical

MB of Baton Rouge is a customer friendly dealership. Customer service and care with a smile are at the top of their business model. This is especially true if the service department where you receive excellent maintenance and repair within a cordial environment

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Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 13, 2018

"Exceptional service as usual"

- Bella124

D’Orsay is professional and always courteous. Exceptional service from drop off to pick up excellent teamsters from the technicians to counter clerks. Thanks again

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Recommend Dealer
Yes
Employees Worked With
Allen Misher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
D'Arcy Hines
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 11, 2018

"Painless and Proffessional "

- Ronnie

Had my motor home worked on and was treated by nice and Proffessional folks. very knowledgeable and answered all of my questions. Will visit again.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Allen Misher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Marjorie Reiff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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