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Mercedes-Benz of Beaumont
Beaumont, TX
86 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 86 reviews
December 16, 2023
Lindsey Kristy the best advisor. Been scheduling with her since 2019, I appreciate her great customer service skills! Not to mention, hot chocolate always a hit! Been scheduling with her since 2019, I appreciate her great customer service skills! Not to mention, hot chocolate always a hit! More
by silhouettedreamsown
Employees Worked With
Lindsey Kristy
Helpful December 16, 2023
Kristy and the Beaumont service department keep us coming back because of their excellent service and convenience with the service process. Highly recommended experience! back because of their excellent service and convenience with the service process. Highly recommended experience! More
by M Love
Employees Worked With
Kristy Lindsey
December 15, 2023
Mercedes-Benz of Beaumont service department has been very efficient with helping me with any issues that I have had. It’s nice to know that there is a good dealership local for all my car needs. very efficient with helping me with any issues that I have had. It’s nice to know that there is a good dealership local for all my car needs. More
by lydiagillard
Employees Worked With
LaTasha
December 15, 2023
Kynzie Medina is my new Service Attendant at Mercedes of Beaumont is very nice and easy to work with on my first Day in December 2023 She has a great attitude but showed a lot of concern for my vehicle Beaumont is very nice and easy to work with on my first Day in December 2023 She has a great attitude but showed a lot of concern for my vehicle needs Looking forward for her future assistance concerning my automobile repairs More
by jbthomas36
Employees Worked With
Kynzie Medina
December 12, 2023
I had a new service tech this visit. I’ve worked with same tech for at least 15 yrs. So i was apprehensive about a new person but I had no reason to be. She was delightful. I’ve alway I’ve worked with same tech for at least 15 yrs. So i was apprehensive about a new person but I had no reason to be. She was delightful. I’ve always had good service at this dealership. More
by cynfontenot
Employees Worked With
Adrienne St. Romain. And shuttle driver (don’t know his name)
December 10, 2023
Adrienne St Romain is theeeee BEST in the SERVICE DEPT. She was informative, and gave me the BEST customer service I could ask for. I don’t want to work w/anyone else except her! She was informative, and gave me the BEST customer service I could ask for. I don’t want to work w/anyone else except her! More
by C.Jordan
Employees Worked With
Adrienne St Romain
December 10, 2023
I brought my wife car to replace the accelerate battery. I called before to check to see if the battery was in stock before the car was brought in. The parts person assured me that he had it in stock and g I called before to check to see if the battery was in stock before the car was brought in. The parts person assured me that he had it in stock and gave me the price. When the car was brought in and inspected the report had 6 things that needed attention and I approve for the battery to be changed only to find out that the battery was no longer in stock. The service technician informed me that I can come and pickup the vehicle or leave it until the battery come in. I chose to leave it. A couple of days later I received a text stating that the vehicle was ready and text amount to repair the vehicle was higher than I agreed to when I approved the work to be done. I call the day before three times in order to find out why the price was two times the amount I agree to. The person stated that she will relay the message but, no one returned my calls. The next day I went to pick up the vehicle and the recite still had the wrong price even after I showed her the price of the invoice that I agreed to pay. Eventually it was changed and the excuse that was given was the wrong coding was used. She apologized for the confusion and this happens at times. If I didn't have the previous email of the price agreement this would likely not been changed.. More
by Albertfrank1961
Employees Worked With
Ms. Lindsey, the lady in the office to far left, parts department and others..
December 06, 2023
My Service Attandance is just great with a great attitude and shows a lot of concern about your vehicle needs and that always happens at Mercedes Beaumont, Texas The mechanics are very concerned about the r and shows a lot of concern about your vehicle needs and that always happens at Mercedes Beaumont, Texas The mechanics are very concerned about the repairs that have to be done I was strongly recommended to Mercedes Beaumont, Texas I also will recommend because they take good cares of their customer and their vehicles Thank you JoAnn Th More
by jbthomas36
Employees Worked With
Amber,Kynzie
