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Mercedes-Benz of Bloomfield Hills

4.6

54 Lifetime Reviews

36600 North Woodward Ave., Bloomfield Hills, Michigan 48304 Directions
Sales: (248) 644-8400

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54 Reviews of Mercedes-Benz of Bloomfield Hills

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April 06, 2011

"I WAS GREETED IMMEDIATELY UPON ENTERING THE SHOWROOM. ..."

- PJ GRIFFIN

I WAS GREETED IMMEDIATELY UPON ENTERING THE SHOWROOM. RICK SKI WAS EXTREMELY KNOWLEDGEABLE ABOUT THE OVERALL BRAND, AND THE DIFFERENT OPTIONS AVAILABLE OVER THE YEARS. HE DISCUSSED PURCHASE OPTIONS AND VARIOUS RATES CURRENTLY AVAILABLE. HE TOOK THE TIME TO MAKE SURE I UNDERSTOOD THE INTEREST RATES AND GAVE ME THE OPTIONS FOR DIFFERENT PERIODS OF TIME. I DID NOT FEEL PRESSURED TO BUY ON THE SPOT. HE WALKED ME THROUGH THE SERVICE AREA TO MAKE ME FAMILIAR WITH THEIR OPERATION. EVERYONE WAS VERY FRIENDLY TO ME. RICK EVEN TALKED TO ME ABOUT THE EXTENDED WARRANTIES AVAILABLE ON A PRE OWNEN CAR. HE HAD MANY YEARS OF CARS TO CHOOSE FROM. EACH CAR HAD POSTED DETAILED INFORMATION ON THE OPTIONS IT HAD.

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Recommend Dealer
Yes
Employees Worked With
RICK SKI
October 14, 2010

"I purchased a preowned E350 from Mirko and he was the..."

- brdl04

I purchased a preowned E350 from Mirko and he was the best salesman I've ever dealt with!! He was attentive to my needs and treated my kids like they were important. I would highly reccomend him as a salesman. Ive been buying cars there for over 20ys and been buying cars from Mirko for 10. It seems that the previous post was a smear job. Mirko is an upright salesman who is focused on his clients, not his pocket.

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Recommend Dealer
Yes
Employees Worked With
Mirko Gjorgjevski
December 17, 2009

"I purchased a used vehicle here and the salesman was..."

- MB Owner22

I purchased a used vehicle here and the salesman was Mirko Gjorgjevski. It was a 7 yr old E-class so it had no warrenty but looked clean and had low miles. Mirko went on and on about how the car had been sold new by his dealership and all the service was done there. The car looked pretty clean and I asked if all of the service was up to date. Mirko told me that it was and then took me back to the service department and printed out the service history. I looked through the pages but there was no way to determine if it was up to date on all regular service items so I took his word for it I took it in for my first service about 6 weeks and 3,000 miles later, expecting an oil change and the other minor inspections. The service department called me within a half hour and notified me that the car needed a number of things done to bring the service "up to date" (their exact words) adding $1,200 to my routine service. Transmission fluid & coolant change (should have been done 25,000 miles ago!), cracked fog light lens, cracked rear springs. Obviously, the dealer knew about many of these overdue service items when I bought the car and the salesman lied when I inquired about the service being up to date. I complained to the service dept, salesman (claimed asking if the service is up to date is a "vague" question - well apparently not a vague question to your service guys!) and used car manager and none would do a thing for me. I have purchased many used luxury vehicles from dealers and on ebay and this is the first negative experience I have had. I don't expect a used vehicle to be perfect but I do expect a bit more when buying from a MB dealer where you will be paying a bit of a premium. Mirko is very smooth during the buying process but turns in to a complete jerk if you go to him with a problem. Basically a slimy salesman in a nice suit. He also lied to me during the sales process when he told me they just got the car in. I pointed out to him that the carfax report showed they had the car for 6 months and he tried to claim he was mistaken (they hardly ever have used e-class wagons). So, the end of the story is I took my car to an independent MB mechanic, had the work done at a savings of 25% and told him of my dealings with MB of Bloomfield Hills. He laughed and said his business has been built from customers with similar stories and he has been in business 25 years. I love the car so no regrets, but I won't ever do business at this dealer again and will tell everyone I know not to either.

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Recommend Dealer
No
Employees Worked With
Mirko Gjorgjevski
December 23, 2003

"Was comparison shopping, Mirko was extremely helpful and..."

- AgentSmith

Was comparison shopping, Mirko was extremely helpful and professional. Even though I didn't end up with a Mercedes product this time, I would buy one from him and this dealership without hesitation.

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Recommend Dealer
Yes
Employees Worked With
Mirko
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