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Mercedes-Benz of Boston
Somerville, MA
2,041 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,041 reviews
April 10, 2024
Very good customer service and very helpful. Would definitely recommend to all my family and friends. Would definitely recommend to all my family and friends. More
by Csplash21
Helpful April 10, 2024
I always have a great experience here ! Everyone is always so nice and kind and good vibes 😊 Especially my service advisor Jimmy! He’s the best! Very knowledgeable and kind. I’m happy with Everyone is always so nice and kind and good vibes 😊 Especially my service advisor Jimmy! He’s the best! Very knowledgeable and kind. I’m happy with his service and will be back☺️ AMAZING customer service. Thank you Jimmy & the Mercedes team !💕 More
by Queenhayhay
Employees Worked With
Other Employees :
Sharyn
April 09, 2024
It starts at the service with Jimmy a great service advisor who is over and above taking care of you! Simply the best and that’s why I request him!! advisor who is over and above taking care of you! Simply the best and that’s why I request him!! More
by platsey1
April 08, 2024
Terrific service, excellent customer experience every time I go in. I’ve used them for two cars now, and they Meet me with the upmost respect. time I go in. I’ve used them for two cars now, and they Meet me with the upmost respect. More
by Newbury
Employees Worked With
Michael Robinson
April 07, 2024
We are very satisfied with the service. Jimmy in service is very helpful. I would recommend it anytime Jimmy in service is very helpful. I would recommend it anytime More
by Pushsur
Employees Worked With
April 05, 2024
Jimmy at Herb Chambers, Mercedes-Benz, Somerville did a thoroughly professional job as service advisor. thoroughly professional job as service advisor. More
by Fred
April 03, 2024
The service was excellent, Michael was very helpful and I’ve had many cars and this has been the best service yet. I’ve had many cars and this has been the best service yet. More
by Lsilva
Employees Worked With
April 02, 2024
Great experience. Schneider is the best. He remembers people and his service is very good. I hope the dealership values him and rewards him accordingly. Schneider is the best. He remembers people and his service is very good. I hope the dealership values him and rewards him accordingly. More
by oloisobriens
Employees Worked With
March 28, 2024
The dealership was very professional and made it easy to lease the vehicle we wanted. lease the vehicle we wanted. More
by Mike
March 28, 2024
Matt was very professional and helpful , and he explained all the work they did in the car explained all the work they did in the car More
by Tarik
Employees Worked With
