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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
658 Reviews

658 Reviews of Mercedes-Benz of Boston - Service Center

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April 19, 2024

Schneider is an exceptional, professional young man. He always take the time to explain and remember things going on in my life. He is the best! More

by Toni Huff
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

My service person Michael was very professional and helpful. The loaner person was fabulous. He explained everything and was so helpful. More

by Buy$car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Mercedes-Benz of Boston responded

We're glad to know that Michael and our loaner team were able to assist you professionally at Mercedes-Benz of Boston. Thanks for sharing your experience with us!

April 16, 2024

They took great care of my care and were very accommodating with my requests. Thanks so much. More

by fdiazb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

April 13, 2024

Provide very good service would highly recommend this service center. People were nice with the service and everything More

by Triveni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Mercedes-Benz of Boston responded

Hi Triveni! We're glad to know that you had a positive experience at our Mercedes-Benz of Boston service center. Thanks for recommending us!

April 12, 2024

I have been always impressed with service provided for my car. In the past 13 years. I have been Impressed also by the attention given to me and my car by the service department receptionist and their eff More

by dregs.radiant-0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Mercedes-Benz of Boston responded

We're delighted to know that you've been consistently impressed with our service over the past 13 years at Mercedes-Benz of Boston. Our team always aims to provide detailed explanations and top-notch care for your GLK. Thanks for sharing this positive feedback!

April 12, 2024

Exceptional customer service (Jimmy Maniatis is the best! ) and they do excellent work on the car. More

by CB5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

April 11, 2024

Albert, it was great seeing you as always. Thank you for taking care of the few small details outside of my scheduled maintenance. I also would like to thank the guys that check my car in whe More

by Keith M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Apr 11, 2024 -

Mercedes-Benz of Boston responded

Keith, it's great to know that Albert and the rest of our team at Mercedes-Benz of Boston were able to provide you with such a positive experience. We appreciate your kind words!

April 10, 2024

I always have a great experience here ! Everyone is always so nice and kind and good vibes 😊 Especially my service advisor Jimmy! He’s the best! Very knowledgeable and kind. I’m happy with More

by Queenhayhay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Alejandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharyn
Apr 11, 2024 -

Mercedes-Benz of Boston responded

We're delighted to know you had a great experience with Jimmy and our team at Mercedes-Benz of Boston! Your kind words mean the world to us. We look forward to welcoming you back for your next visit. Safe travels until then!

April 10, 2024

Very good customer service and very helpful. Would definitely recommend to all my family and friends. More

by Csplash21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Mercedes-Benz of Boston responded

We're delighted to know you had a positive experience at Mercedes-Benz of Boston and appreciate your recommendation! We look forward to serving your family and friends in the future.

April 09, 2024

It starts at the service with Jimmy a great service advisor who is over and above taking care of you! Simply the best and that’s why I request him!! More

by platsey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review! We're so glad Jimmy continues to earn your support and we'll be sure to share these kind comments with him. See you next time here at Mercedes-Benz of Boston!

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