Mercedes-Benz of Chicago

Great Customer Service Jawad was great to work with. He was extremely professional and very responsive. Went the extra mile for us. Service was quick turnaround. Customer se Jawad was great to work with. He was extremely professional and very responsive. Went the extra mile for us. Service was quick turnaround. Customer service operators very friendly. More

Amazing service. Atanas was able to get me the car that I wanted. I am very happy with my purchase. The process was very easy. Everyone at the dealership was helpful and professional. wanted. I am very happy with my purchase. The process was very easy. Everyone at the dealership was helpful and professional. More

Excellent Service & Top Notch Comms Tony and team could not have done anything more; the Uber voucher option to get home and return when ready versus waiting is also a nice touch. Last s Tony and team could not have done anything more; the Uber voucher option to get home and return when ready versus waiting is also a nice touch. Last service I waited in the the lounge and worked from the Service Center which was also more than fine. I took the recommended alignment & Tony made sure I paid the promotional rate that was being run. More

My experience at Mercedes-Benz Chicago was awesome. Professional and helpful staff, no pressure selling tactics. Atanas was an excellent and professional salesman. Everyone from the salesman to finance Professional and helpful staff, no pressure selling tactics. Atanas was an excellent and professional salesman. Everyone from the salesman to finance manager treated me with respect and got me into my new CLA 250 with a GREAT deal. Moving forward I will definitely be taking my business to Mercedes-Benz of Chicago again, I suggest you do too. More

Erik is outstanding. Follow up and service perfect! Erik does a great job. He is thoughtful and his follow-up is outstanding! This dealership does a great job and their techs are outstanding. Erik does a great job. He is thoughtful and his follow-up is outstanding! This dealership does a great job and their techs are outstanding. More

March 20, 2020 I was very satisfied with my visit to Mercedes Benz on Thursday 03-12-2020. Erick McGregor is very professional, knowledgeable and a delight to do bu I was very satisfied with my visit to Mercedes Benz on Thursday 03-12-2020. Erick McGregor is very professional, knowledgeable and a delight to do business with. He is an attentative listener to what you are saying and gives his genuine advice. I was happy the last time I brought my car in for service and even more so with my last. Is it on March 12. Erick is very professional and a great asset to the company.. His personality is exemplary . More

My wife and I are extremely satisfied with Atanas customer service, knowledge and professionalism. Atanas immediately greeted my wife and I on a busy Saturday while assisting two other clients. Atan customer service, knowledge and professionalism. Atanas immediately greeted my wife and I on a busy Saturday while assisting two other clients. Atanas was patient and listened to our requests. We are excited about driving away in our new Mercedes. We will recommend Atanas for all vehicle needs. Thank you More

The service center for sprinter Van's was excellent and also very professional and polite. I would recommend this service center to fellow members of my employer also very professional and polite. I would recommend this service center to fellow members of my employer More

Erick McGregor was the best, very kind, professional and on point. Thank you Erick, I will come back again for my service soon. Erick keep up the good work sir. on point. Thank you Erick, I will come back again for my service soon. Erick keep up the good work sir. More

The service advisor was very patient, responsive and attentive to my issues, and all about to solve them, as a result - problems were solved, what made me very happy. attentive to my issues, and all about to solve them, as a result - problems were solved, what made me very happy. More