Mercedes-Benz of Cincinnati

By far the eaiest vehicle purchase of my life! I will buy from this place again. Mike Campo was very easy to deal with and the dealership was top notch. Financing also very easy and coffee was great. from this place again. Mike Campo was very easy to deal with and the dealership was top notch. Financing also very easy and coffee was great. More

Great salesman to work with was Shane Miller. After dealing with many dealerships of various brands, the experience with MB Cincy and Shane Miller could not be beat. No xx communications, no hassle, a dealing with many dealerships of various brands, the experience with MB Cincy and Shane Miller could not be beat. No xx communications, no hassle, and effortless deal. I was so pleased with the experience that I went back and got a second car without even giving any other dealer a second thought. Contact Shane and MB Cincy with any of your car needs. Recommended without hesitation! More

I purchesed my first Mercedes-Benz in 1996 when the E-320 was introduced. I've had superb service through the 16 years of ownership. Charlene has answered my needs well. After 16 years my husband persuaded m was introduced. I've had superb service through the 16 years of ownership. Charlene has answered my needs well. After 16 years my husband persuaded me, rather unwillingly, to look at the new E-350. Zack Glutz was recommended by a mutual friend who is VERY particular. Our friend has bought four cars through the years from Zack. In our case Zack has met all our expectaions. And the car has too. Zack spent a lot of time explaining the different features and even stopped by our home to make sure the garage opener was working properly. Now that's service. Zack is personable, available and knowledgeable. I am glad to have him as my mentor for this mechanical marvel. He represents the best aspect of the dealership I've had the pleasure of knowing for a long time. Adele Lippert More

This is my second car from this dealer. I chose it mainly because it is close to my work and home and the cars are nice. But what keeps me here is Charlene. She is absolutely the best at customer service. Sh because it is close to my work and home and the cars are nice. But what keeps me here is Charlene. She is absolutely the best at customer service. She makes whatever I need happen as fast as possible. Truly, all the staff here is excellent and I have never had anything but outstanding service. My cars rarely need anything, but when I need something I need it now and they never disappoint. I always feel like I am their only customer! More

I started the buying process online. My debate was between Cadillac, Infiniti and the C Class or the E Class. I built my choices at the various websites and then went to dealership websites to see wh between Cadillac, Infiniti and the C Class or the E Class. I built my choices at the various websites and then went to dealership websites to see what they had available. Shane answered a couple of questions for me online and then we had a phone conversation. After that he responded with a quote that, by all my research, was very good right out of the gate. I was offered a chance to compare the two cars which I did. I also went to the other dealerships to test drive cars. I found the experiace at Mercedes of Cinci to be the best and Shane was, by far, the best salesperson I dealt with. All of my questions and needs were met in a timely and professional manner. This was the best experience I have had buying a car. Period. More

Great dealership, super modern, and worth a drive of over 100 miles. Got a full tour like my ownership would mean the whole team with me till the next one. If I am spending top dollar I feel much better gett 100 miles. Got a full tour like my ownership would mean the whole team with me till the next one. If I am spending top dollar I feel much better getting treated as such. A real luxary cincinnati car dealership that acts like one. Thanks guy, had a great 2 visits and now Im an owner of a great mint 2012 for about 4k less than planned. More

Mercedes Benz of Cincinnati reneged on a deal we struck for a used car because they felt like they could squeeze me out of another couple hundred bucks. How slimy do you have to be to be to screw somebody for a used car because they felt like they could squeeze me out of another couple hundred bucks. How slimy do you have to be to be to screw somebody over $200 when you already agreed to pay $50k? Then they acted like reneging on the deal was commonplace - no big deal for them. This was not a case of a hidden fee popping up that they claim is mandatory. The salesman and I agreed on price and terms, he took my SS# to title the car and then changed his mind. Unbelievable. Management is aware of this situation and supportive of this poor behavior. More

MY Mercedes Benz Parts Supplier (Even thought they're 816 Miles Away) They will quickly become yours,too The delivery is usually Two Day UPS service. They have Excellent Pricing!!! [Mercedes Benz Club of Miles Away) They will quickly become yours,too The delivery is usually Two Day UPS service. They have Excellent Pricing!!! [Mercedes Benz Club of America] They are very friendly. They are most helpful,knowledgeable. More

I've had two bad experiences with the workmanship of their customer service dept. My Service advisor is a great guy and he's the only thing their service dept. has going for them. I had my car in gett their customer service dept. My Service advisor is a great guy and he's the only thing their service dept. has going for them. I had my car in getting aftermarket shocks and springs installed on my SLK, they returned the car to me after the install - I immediately noticed a rattle from the right rear wheel area... took it back to the dealership, demanded they put it on a lift so i can see it.... turns out the technician left the top half of the spring compressor on the right rear spring.... shoddy work. Experience 2: took the car in for some minor warranty work - they fixed most of the problems (except 1 minor rattle) and returned the car to me. On the way home, on the highway, I notice what looks like cowl shake - something I have looked for and absolutely never noticed on my car. I pull off the exit and check the hood - not latched - NO JOKE. Now, when raising the hood so I can close it again, I notice something else scary... they were replacing the oil filler neck and had to remove the airbox - they forgot to reattach the intake runner tube to the airbox, it was just sitting in the engine bay unattached. It really makes me wonder - I'm not so comfortable having them do work on my cars anymore. More