Mercedes-Benz of Columbia

I have to I actually enjoyed working with everyone at Mercedes-Benz of Columbia, MO.. I talked to Charles England about what make, mode color that I was wanting plus price range and mileage. Charles Mercedes-Benz of Columbia, MO.. I talked to Charles England about what make, mode color that I was wanting plus price range and mileage. Charles found me even better. I’ll be referring all my family and friends to Mercedes-Benz of Columbia,MO More

This was our 2nd time purchasing a vehicle through Zac Nichols. We’ve been extremely satisfied both times! He really listens to our requests and does his very best to find the right vehicle for you. We wo Nichols. We’ve been extremely satisfied both times! He really listens to our requests and does his very best to find the right vehicle for you. We would recommend him to family and friends, and will definitely call him for our future vehicle needs!! More

Charles England was kind and professional. He went above and beyond for us. If you need a good guy Charles is your man! Mini Girl and beyond for us. If you need a good guy Charles is your man! Mini Girl More

Zac was very easy to work with. We live in KC. So I was worried it would take forever. Well he text me everything to send him. Easy enough and before I knew the finance manager was calling me with payment worried it would take forever. Well he text me everything to send him. Easy enough and before I knew the finance manager was calling me with payment options. This was the easiest I have ever bought a car. We will be back More

Quick and Friendly MY husband worked with Zac Nichols more than I. I met him when we went to pick up the car. Zac was very friendly with me and made me feel so comfortab MY husband worked with Zac Nichols more than I. I met him when we went to pick up the car. Zac was very friendly with me and made me feel so comfortable. I will definitely be back More

Great Expereince This was my first time buying a car, and Zac was great, he made it so easy and painless. I would definitely recommend him to lots of people! This was my first time buying a car, and Zac was great, he made it so easy and painless. I would definitely recommend him to lots of people! More

If I could give 6 stars I would. Paula really is amazing. Sweetest person in the world. This is my 3rd Mercedes from her. She works really good with me and always is available when I have a question or conce Sweetest person in the world. This is my 3rd Mercedes from her. She works really good with me and always is available when I have a question or concern about the vehicle! I bought a 2020 GLE. I was going in for a cheaper car but the deal her and Scott got me I upgraded! Thank you! Highly recommend this dealership. Everyone is sweet and remembers you by name. More

Update to prior negative review. Scroll to the bottom. I honestly hoped to write a “stellar” review as Scott Calhoun acting on behalf of the Drewing family promised me they would fix my daughter’s car. T I honestly hoped to write a “stellar” review as Scott Calhoun acting on behalf of the Drewing family promised me they would fix my daughter’s car. They did not. 12.21.2019 I bought my daughter and granddaughter *(5 mos) a Ford Escape 2014 with 80,125 miles on it. I was assured by Steve Rennell’s that a major check had been done on the car and there are not major issues at all. And, that the Drewings stand behind their family name and would fix or make it right if any issues came up. Bought the car 12.21.2019 Give it to my daughter/granddaughter 12.25.2019 Car broke down 12.26.2019 Fixed it, they barely made it to Mississippi Stranded my daughter and 5 mo. old grand daughter on a highway in MS 3 times. I have had over 53 contacts in person, by email, and by text with Scott Calhoun who is acting on behalf of the Drewing family. Mr. Calhoun did approve repairs to be made at a shop in MS where my daughter lives. 4.9.2020 The car is still sitting at a mechanic’s shop, torn apart, not moved to date. I trusted the Drewings and wanted to buy “hometown”. I’m out a lot of money and my daughter still does not have a car. ***UPDATE to the review- I am happy to report that this issue has been resolved. As of this morning, April 15, 2020, this problem has been solved. Pre-Owned of Columbia; Owner, Rusty Drewing; Manager, Scott Calhoun; and Sales Rep: Paula Chapman were instrumental in ensuring that my daughter received a comparable car in place of the problem car. My negative review of the sales person Steve Renells remains negative. Thank you Rusty, Scott and Paula! Linda More

Great Experience Zac was great to work. Made it even easier when we found out he was our old P.E. coach from middle school. The experience was very easy and they made Zac was great to work. Made it even easier when we found out he was our old P.E. coach from middle school. The experience was very easy and they made the purchase smooth. Zac communicated with us constantly and kept us up to date on the vehicle. More

Great Customer Service Zac Nichols at Mercedes-Benz of Columbia was a pleasure to work with! Very quick and efficient with communication via phone and text! We inquired abou Zac Nichols at Mercedes-Benz of Columbia was a pleasure to work with! Very quick and efficient with communication via phone and text! We inquired about a trade in vehicle via phone and were able to purchase the vehicle the same day. All of the staff was kind and attentive! With Mercedes-Benz being a partner with the local credit union it really helped to make the loan process quick and easy as well. More