Back

Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,488 Reviews

2,488 Reviews of Mercedes-Benz of Coral Gables - Service Center

Sort by
September 21, 2020

Aldo Guerra is a the BEST, the nicest and most professional and knowledgeable service advisor ever! He goes above and beyond for his customers by treating them as his highest priority! Thank You A More

by Danielakohl7
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Daniel, for the kind words for Aldo and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Aldo is very helpful and professional.He has a ton of Aldo is very helpful and professional. He has a ton of knowledge about Mercedes Benz needs . When I need a repair or a service issue I will stop by More

by anibalgerman
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Aldo was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Rosie was great , efficient and timely. They were able to fix my problem and provide loaner car that was brand new. Thank you for your team effort. More

by Cmarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for your business and this review. We're happy to hear Rosie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

What an amazing customer experience working with Jose. Out of the 2 dealers that I’ve gone in the past. This man realLy KNOWS his trade and how to communicate effectively what’s needed for my vehicle serv More

by franco.perrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us, Franco. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and the rest of our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Aldo is Very professional and responsive. he’s is a pleasure to work with provides great client service. He provides status updates and when available he arranges for a loaner vehicle which is extremel More

by Rachel.maglicic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Rachel, for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 20, 2020

I have been taken care of by my service advisor, Mr. Fernando Rengifo, for about 10 years. I have no complains of any kind. He is an expert, a gentleman, and a caring person. Mercedes-Benz of Coral Gabl More

by earaujo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Fernando and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 20, 2020

Excellent service as always with Stephanie Segovia . Will be purchasing a new vehicle next year when lease it up with Raphael. Always a pleasure to do business with Mercedes of CG More

by greeneyess82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. We appreciate your review and look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

Got my lease on 9/12/2020 and so far they have met all of my expectations. This has been the smoothest lease transaction I have ever had. Thank you Lissette and Rosa. Thank you Aldo for keeping me on time to More

by Josencary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lissette Silva and Rosa Soriano Gomez
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

Very happy with Alex and the service provided. Issue was taken care with my car. Always had a good experience with MB of coral gables. More

by Rrod.oliveira
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

Could not be more satisfied with the service and customer experience I receive at The Coral Gables dealership. Jose Artiles always makes sure my concerns are addressed, and I am leaving content. Recommend th More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Ashley, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

...
109
...