Mercendes Benz of Danbury CT
I had an extremely poor dealing with this dealership. I would advise against doing business with them. Both a sales person and a manager gave me information on the cost to lease a car. They e-mailed me a confirmation. They faxed me the buyers order and had me sign it and fax it back. They charged my credit card the deposit. The next day, they told me I would have to pay an additional $50 per month on the lease because they made a mistake.
Mistakes are fine when it’s one person. But after multiple people, including a manager make a mistake… and then proceed to have you sign something and charge your credit card, it’s no longer a mistake, it’s a transaction.
The manager called me back and said sorry I would have to pay the extra $50 or lose the car. I would have said get lost and whet to another dealership but I had turned down a good deal somewhere else and the car was no longer available. In addition I told my wife I just bought her a car.
I spoke to the owner, Robert, and he told me it was a mistake and that he wasn’t going to lose $2500 by selling me the car that much cheaper. He realized that I had lost a deal after listening to his employee and manager and that I would have to pay the additional $50 per month due to the change in lease rates by not going with the other offer.
Simple put, I relied on his employees and management. I should not have done so. I believe they did make an honest mistake but they left me holding the bag. I would not rely on this dealership. If you do, and they make a mistake, you will be the one holding the bag.