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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.7
2,211 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,211 reviews

January 04, 2018

Efficient and Effective Service The service department , from the moment you arrive until the time you depart, works to ensure that you are provided gold star care. They go over the More

by Chuck Wiebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Knox, Don Vanderschoot
Jan 04, 2018 -

Mercedes-Benz of El Dorado Hills responded

We're happy to see we've earned a 5 star review! Our goal is your complete satisfaction and we'll glad to know we've succeeded. We look forward to serving you again!

January 04, 2018

Outstanding results My Mercedes was serviced and runs beautifully. Mb of El Dorado Hills will always be my go to service center. Convenient and reliable, friendly and cou More

by MBE350
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Don Vanderschoot
December 30, 2017

Still waiting a part over a month we got the car , should I call or the part department will call us ? Already been twice there and still no luck for the part for the dashboard hole . More

by madeinhkg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Ruff
Jan 03, 2018 -

Mercedes-Benz of El Dorado Hills responded

We sincerely apologize for your inconvenience and frustration. Our call center will be contacting you regarding the parts you've been waiting for.

December 30, 2017

Great service Shane was very helpful, knowledgeable and patient when we purchased the Mercedes GLA. This was our first experience with a Mercedes vehicle. Shane fa More

by jjFairOaks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lundy
Jan 02, 2018 -

Mercedes-Benz of El Dorado Hills responded

We're happy to hear Shane was able to help you find the perfect vehicle for your needs. Thanks for the nice review and congratulations on your new Mercedes Benz!

December 29, 2017

A pleasure to deal with I have never had a more pleasant experience purchasing a car, purchasing merchandise, and having service done. The dealership exudes professionalism a More

by DrBeamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chet Wagner, Demi LeMarquand
Dec 29, 2017 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your recommendation and we truly value your business. Thank you for the 5 stars!

December 29, 2017

Fantastic Service! I wouldn’t take my vehicle anywhere else. Because of the service at MBZ EDH, I won’t purchase anything other than Mercedes. They are fantastic! More

by LISACARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heber Clement, Gayton DeRosa
Dec 29, 2017 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Mercedes Benz of El Dorado Hills. We appreciate your business!

December 28, 2017

They were down to earth and treated us with respect. Derick knows all the tech stuff. will be going to him for more info. We felt we got a good deal with our trade in. This is my 3rd. SUV from Mercedes B More

by deb16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Upright, Derek Upright
Dec 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your loyalty to Mercedes Benz! Congratulations on your purchase and thank you for recognizing Derek and Pat!

December 27, 2017

Excellent mechanic work and advisor service Conlan, the mechanic, gives my car excellent and personal attention. Daniel is always efficient and courteous and takes great care of me and my vehi More

by JOAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conlan, the mechanic, Daniel Clark
Dec 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to give us your feedback! We look forward to serving you in the future.

December 24, 2017

awesome Don the service manager took phenomenal care of me when it came to getting my car fixed. He was extremely knowledgable and quick when it came to diagn More

by sujay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Dec 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Don and employees like him who will always go above and beyond to provide the very best service possible. Thanks for the nice review!

December 21, 2017

great they are always and i mean always wonderful to me- great service and very kind about always giving me a nice loaner- nice staff- great More

by jocelynyoung3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Gayton DeRosa
Dec 21, 2017 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the nice review! We think of our customers as part of the Mercedes Benz of El Dorado Hills family.

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