Mercedes-Benz of El Dorado Hills

i had a warranty problem excellent dealership, outstanding service and dedicated employees. Don Vanderschoot took care of my problem way beyond my expectations. I have purchas excellent dealership, outstanding service and dedicated employees. Don Vanderschoot took care of my problem way beyond my expectations. I have purchased two vehicles here and intend to purchase my next one at this dealership. More

A Service Don Vanderschoot was my contact at Mercedes of El Dorado Hills handling my experience. Don always makes me feel part of the family and kept me inform Don Vanderschoot was my contact at Mercedes of El Dorado Hills handling my experience. Don always makes me feel part of the family and kept me informed until completion of my A Service. More

Fun Car Buying Experience I had the dream car buying experience, starting with sales and finishing with finance. Chett was amazing. I came in late, he didn't rush me....helped I had the dream car buying experience, starting with sales and finishing with finance. Chett was amazing. I came in late, he didn't rush me....helped me find the perfect car and we actually had fun doing it!! Zach made finance a breeze....with lots of laughs too. I by no means bought the most expensive vehicle on the lot with my 2013 being under 25k, but they sure treated me as if I were! I was so surprised to see my amazing car with a big red bow on it waiting for me when I was done signing papers!! A huge thank you to Chett and Zach. Everyone was so friendly and helpful, I look forward to going back for my services! I highly recommend visiting El Dorado Hills if you are looking for a Mercedes. More

Basic service Excellent service visit as usual. Don handled all our issue perfectly. All questions were answered and all of our concerns were dealt with professiona Excellent service visit as usual. Don handled all our issue perfectly. All questions were answered and all of our concerns were dealt with professionally and promptly. Highly recommend!! More

respectful On time, do what they say and value my time and needs. My car was ready when promised, no attempts to sell more than needed On time, do what they say and value my time and needs. My car was ready when promised, no attempts to sell more than needed More

Service Great service enjoy working with Gayton. Go back to him every time for all my service needs. He is direct and clear with pricing which I appreciate Great service enjoy working with Gayton. Go back to him every time for all my service needs. He is direct and clear with pricing which I appreciate More

Great service They keep me updated on everything and are very timely with all their work. The prices are usually good but I do feel that the labor charges for DEF a They keep me updated on everything and are very timely with all their work. The prices are usually good but I do feel that the labor charges for DEF are not only unreasonably high but should be eliminated. It's like charging $40 just for putting fuel or oil in your car. ( labor only) More

Overall a great experience with servicing our cars. This time I was working on replacing my car's tires.The friendly and very knowleagable service advisor Daniel Clark was able to guide me to make the This time I was working on replacing my car's tires.The friendly and very knowleagable service advisor Daniel Clark was able to guide me to make the right selection of tires appropriate for my needs at a very competitive price. In addition a receive additional warranties for servicing the tires and the work was done quickly and as promised.When a left the facility I was very satisfied of the overall visit. Ted Pantazis More

Great Service! Don Vandershoot was very professional and effective in resolving my mechanical issue in a timely fashion. Additionally, my car was delivered spotless Don Vandershoot was very professional and effective in resolving my mechanical issue in a timely fashion. Additionally, my car was delivered spotless. Thank you Don and your team! More

Always a Positive Experience. I have owned several Mercedes vehicles. The best part of Mercedes ownership is the service at MB of El Dorado Hills. It's always an easy, positive e I have owned several Mercedes vehicles. The best part of Mercedes ownership is the service at MB of El Dorado Hills. It's always an easy, positive experience. Especially Daniel Clark. He's the best! Always friendly, knowledgeable and experienced in everything Mercedes. Quick in, quick out, easy loaner vehicle process in between. More