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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.6
2,215 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,215 reviews

February 18, 2017

flat tire repair Daniel had the tire repaired and we appreciate it greatly. He always takes excellent care of our auto needs. Thank you for all the help. More

by BJ.PARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 07, 2017 -

Mercedes-Benz of El Dorado Hills responded

We appreciate you recognizing Daniel and his efforts to provide the very best service possible. Thanks for the 5 stars! Lisa Brown lbrown@vonhousen.com

February 17, 2017

Regularly scheduled 'A' service. Always a friendly and courteous experience. Good facilities in wait area. Potential problems are always pointed out and recommended if necessary. pPri More

by IVAN MIGLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Mar 07, 2017 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to give us your feedback. Please let us know how we can help you in the future. Lisa Brown lbrown@vonhousen.com

February 15, 2017

Great knowledgeable serice rep. Great dealership with excellent service people. Repairs were completed in a timely manner. Service rep. provided me excellent updates during the rep More

by nolanlum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Mar 07, 2017 -

Mercedes-Benz of El Dorado Hills responded

It's our goal to provide first class service from start to finish. Thanks for taking the time to give us your feedback. Lisa Brown lbrown@vonhousen.com

February 15, 2017

A very comfortable experience. The entire staff was very helpful from explaining the features of my new car to the warranty and service. I'm a little disabled and can't drive so my More

by tklunderdussen
Recommend Dealer
Yes
Employees Worked With
Zach Shiner, Ryan Skelly, Gregory Thompson
Feb 23, 2017 -

Mercedes-Benz of El Dorado Hills responded

We're happy we could help you surprise your wife with her new Mercedes Benz! If she has any questions about her new vehicle don't hesitate to contact us. Thank you for choosing Mercedes Benz of El Dorado Hills. Lisa Brown lbrown@vonhousen.com

February 15, 2017

Only dealer for me! Customer service at it's finest! The gang there went above and beyond to make me happy and meet my needs. Will recommend them to everyone! More

by CBDavis78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lundy, Ryan Skelly, Derek Upright
Feb 23, 2017 -

Mercedes-Benz of El Dorado Hills responded

It is always our intention to go above and beyond our customers expectations. Congratulations on your new Mercedes Benz and thank you for the recommendation! Lisa Brown lbrown@vonhousen.com

February 12, 2017

Best customer service ever! This dealer shop is the the place to purchase a car. Salesman BOB certainly made it our best experience evet. He is knowledgeable about his product an More

by sdanesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Michalek
Feb 23, 2017 -

Mercedes-Benz of El Dorado Hills responded

We appreciate you taking the time to give us your feedback. We're lucky to have employees like Bob, who are dedicated to offering the best service possible. We look forward to helping you in the future. Lisa Brown lbrown@vonhousen.com

February 12, 2017

Excellent service We have received excellent services every time we take our car in to this dealership. The service staff has always meet our needs. We would definitely More

by sutther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Feb 23, 2017 -

Mercedes-Benz of El Dorado Hills responded

Your recommendation is very important to us and we appreciate it! Thanks for taking the time to give us a 5 star review. Lisa Brown lbrown@vonhousen.com

February 08, 2017

Dependable Gayton is very dependable in providing access to the top notch service available at Mercedes Benz El Dorado Hills. He is very personable and ready wit More

by RKCLAKELEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Feb 23, 2017 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your loyalty to Mercedes Benz of El Dorado Hills!. Thanks for recognizing Gayton and his top notch service. We will be happy to help you the next time you require service or maintenance. Lisa Brown lbrown@vonhousen.com

February 05, 2017

2nd key pick up and programmed 2nd time dealing with Adam Ruff. Very polite and professional. Did not take long to obtain key and he even threw in a car wash! More

by suzi_tolari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lundy, Adam Ruff
Feb 07, 2017 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to Adam and employees who truly care about their customers! Thank you for the 5 star review. Lisa Brown lbrown@vonhousen.com

February 05, 2017

Amazing This is our fourth car here, this dealer shop is very professional and welcoming . Our salesman Bob is ver professional and he is the reason we are us More

by sdanesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Michalek
Feb 07, 2017 -

Mercedes-Benz of El Dorado Hills responded

We consider our customers to be part of the Mercedes Benz of El Dorado Hills family. We appreciate your business and your feedback. Lisa Brown lbrown@vonhousen.com

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